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He replied quickly and was so trustworthy and professional. My shower was built 4 years ago and there were very concerning signs. There were cracks in the grout, the caulking was moldy in spots and water had gotten under the tiles on floor and would slowly leak out into the shower area in a couple of spots where the wall meets the floor. Ramiro and his colleague worked diligently to remove all of the old caulking and did a deep disinfecting and cleaning of the entire shower. They sucked out water behind the floor tile and dried the area completely before re-grouting the perimeter of the floor with a high quality matching epoxy grout. The entire shower area including the tiles, fixtures and glass doors were made to look brand new. New caulking was added and the grout was sealed to create a beautiful, leak proof finish. We are so happy with the work done by Ramiro and his partner to do another full shower restoration in our other bathroom. 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Tile and Grout Cleaning in Richmanhill, Ontario