Bruno Roberts in Brampton

I wanted to install pot lights and requested a quote through homestars. I selected Evolve Electrical because he was the only one who requested a site visit. Eugene came and seen the layout of my house and sent me a quote the same evening. I accepted the quote and signed the contract. On the appoonted day and time Eugene and Dermaine came and planned out the exact locations of the lights. The number of lights were more but Eugene told me that he will provide me the extra lights free of cost as a contact was signed by both parties. I have to give an updated review on this project. Eugene is a person who is all talk. He is a very smooth talker and does not live by his commitment. When I asked him about replacing the lights if they fail, he told me to just call him and he would do the needful. Now when I require him , he comes up with excuses and policy changes. He does not even reply to my messages and will not even refer me to his assistant who was supposed to be the best and now is no longer working with him. He undercuts the price to get the business and then cannot support and service the project at a later date. I will not recommend his services.

I decided to ask Dodds Garage doors to install a new garage door for me. Though the installation of the garage door was OK, the re-fixing of the existing garage door opener was a total mess. At one end the technician removed a part of the dry wall and at the other end he screwed the mechanism into the ceiling without finding where the studs were. He kept drilling holes hoping to find a stud. Within two days the garage door opener detached from the ceiling. The service person who came to fix it was not professional in the least. He kept drilling holes and then finally used 6 inch screws which were drilled at a slant thus cracking the existing light mount. When I contacted the office they said they would send someone to look into the matter but till date (almost 6 weeks ) no one has showed up. I find it strange that technicians are sent out without stud finders. Following my review on Homestars.com , I was contacted by the President of Dodds Garage doors. He arranged to send a technician to attend to my grievance. The technician came and patched up and rectified the earlier work that was done to my satisfaction. Though I am satisfied with the job done, it is sad that the President had to intervene to get the job done. Departmental heads should be more responsible in attending to customers grievances

After seeking quotes from other companies, | chose Brock Door & Windows as I was able to view the quality of the product at their showroom. The installers Matt, Rico and Corey were very professional and pleasing personalities and were very obliging. They cleaned up the place after the work was complete. Even the office staff were very co-operative and returned my calls/messages very promptly. A very professional company with a high quality product. I will definitely recommend this company to others.