Reviews

10/10

Wayne is amazing. Incredibly attentive, fantastic attention to detail and was just a really kind and pleasant guy to have in my home. Everything looks stunning and the price was very reasonable. Absolutely recommend him for any tile work of any complexity anywhere in your home.

Approximate cost of services:
$12,000.00
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Company Response

Thank you Thanos for your kind review. Bailey's Tile and Masonry  always promises to provide excellent customer service as well as professional craftsmanship to clients in custom and commercial Tiling & Masonry. working on your multiple projects was a thrill and my pleasure. smooth flow and great energy from both client and contractor can only result in excellence and satisfaction of great joy.
and always " work of art from the heart "

cheers

Wayne
Bailey's Tiles and Masonry
437 241-3417
bailey'stilesandmasonry@gmail.com

10/10

Matt was fantastic. My hot water heater decided it was time to blow up, so I figured I'd use the opportunity to switch to a tankless - but it needed to happen fast so we weren't out of hot water for too long! Understanding the urgency, Matt made time for me within 2 days - coming in the late afternoon and working into the night to complete the job. There was a lot of re-working of existing services to be done, and everything was done brilliantly. Matt was a great guy to deal with, responded quickly, customer services was incredible, and price was extremely reasonable. Highly recommended!

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

Excellent. The project management, quality of build and customer service were all second to none. Most importantly, the speed in which the job was executed was nothing short of amazing, without any compromise to quality and finishings. We went from a bungalo to an essentially brand new house in <6 months. I can't say enough about Jay and his team. Highly recommended.

Approximate cost of services:
$500,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you Thano for your detailed review.
Best, Elite Construction and Renovations

10/10

I dealt with Beyond Landscaping through my general contractor, but I wanted to commend them for the excellent work they did. The new porch, steps and driveway look amazing - and it's incredible to compare what it looks like now to the old and crumbling drive and porch from the past. The concept drawings were excellent in allowing us to visualize the final result and I couldn't be happier with the process from start to finish. Also, we were on a tight schedule and the turn around time was extremely impressive. Highly recommended.

Approximate cost of services:
$30,000.00
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0/10

I had the unfortunate pleasure of going to Leona stone to buy some flagstone and armor stone for my property. I met with Tony on arrival and he told me to go back to the yard to have a look. Meeting with one of his people, he pointed me to the flag stone and he said he'd pick whatever I wanted. As we started to pick the stone (I needed about 25 for stepping stones) another yard worker came over and openly insulted the worker saying "you can't pick stone for customers, I'm docking your pay!" After this embarrassing scene, they let me know I could pick off of one skid only - so we did and took the stones for weighing. This is where things get exciting. I went into the showroom to meet Tony and proceed with payment. At this point, he asks where the stone is going. When I respond with "the beach in Toronto" he FREAKS out. He proceeds to swear at me and tell me that I've wasted his time, and it's too far to go. He adds that if I want it delivered it'll be $500. I demand a refund so I can leave. I take my money and I've had enough, so start to walk out the door only to have more insults and profane language thrown my way. While this is a family site, I won't elaborate, but I surely shared back in kind what I though of him and his business. Unfortunately, this pathetic excuse for a business owner is opening a new yard. He clearly has no idea how to treat customers, or people for that matter. I hope that others with negative experiences share them to prevent anyone else from wasting their time by going to see Tony the worst, most profane, customer service representative I've ever met in my life.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Fire the owner.
Any advice to offer fellow homeowners facing a similar project?
There are a million stone yards, find another one.
1 of 1 people found this review helpful.
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10/10

As much as I'd like to avoid telling too many people about Tony and keep his excellent service a secret to use only for my projects - that just wouldn't be fair. Tony and his crew are exceptional. Their concrete work is amazing, and Tony's about the most reliable contractor there is. If you're lowering a basement, pouring a new foundation, or doing just about anything that requires concrete, Tony is the person you want to call. After using him to lower my basement, I've already got him lined up to do a new foundation at another bungalow we'll be building shortly. If you want quality work, call Tony. End of story.

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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10/10

Tony and Kevin did an amazing job on cutting out a number of new windows and doors at my house. During the back door cutouts, the bricks were crumbling and the back wall looked ready to literally fall down. Somehow, they managed to get the lintel in and prevented it from happening, and fixed a number of the cracks. This was great news for me, because based on experience, houses don't function very well with three walls. I'm likely getting Tony back to build a new house for my parents, and also to help me with a bungalow top-up. Well done.

Approximate cost of services:
$5,000.00
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Company Response

Thanks Thano, it was definitely a close call and I am glad your house still has a south facing wall, cause the breeze from the lake would not have felt good during the christmas dinner, seriously, glad we could help carry out the work that just improved on your home.
Talk soon Tony.

9.8/10

Roy was a brilliant sales person, answering any and all questions I had about the system, and explained the entire process thoroughly. I was in a dire need to have the service performed immediately, and Roy made all of the necessary arrangements to accommodate me, as if I were their only customer. Their price was slightly higher than other quotes I'd received, but I'm a firm believer that you get what you pay for, and it certainly applies in this case. Other companies that provided quotes for me, which will remain nameless (read: essentially EVERY other inside waterproofing contractor) were not nearly as professional, lacked presentations to reassure me that I was getting a quality product, and didn't really impress me like Clarke Basement Systems did. My basement no longer smells, and the dehumidifier takes approximately 3 days to fill, where it would only take about 8 hours before. When the basement is done, I'm sure this will improve even more. Very impressed, would recommend to anyone with a leaky basement.

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9.8/10

Roy was a brilliant sales person, answering any and all questions I had about the system, and explained the entire process thoroughly. I was in a dire need to have the service performed immediately, and Roy made all of the necessary arrangements to accommodate me, as if I were their only customer. Their price was slightly higher than other quotes I'd received, but I'm a firm believer that you get what you pay for, and it certainly applies in this case. Other companies that provided quotes for me, which will remain nameless (read: essentially EVERY other inside waterproofing contractor) were not nearly as professional, lacked presentations to reassure me that I was getting a quality product, and didn't really impress me like Clarke Basement Systems did. My basement no longer smells, and the dehumidifier takes approximately 3 days to fill, where it would only take about 8 hours before. When the basement is done, I'm sure this will improve even more. Very impressed, would recommend to anyone with a leaky basement.

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9.8/10

Roy was a brilliant sales person, answering any and all questions I had about the system, and explained the entire process thoroughly. I was in a dire need to have the service performed immediately, and Roy made all of the necessary arrangements to accommodate me, as if I were their only customer. Their price was slightly higher than other quotes I'd received, but I'm a firm believer that you get what you pay for, and it certainly applies in this case. Other companies that provided quotes for me, which will remain nameless (read: essentially EVERY other inside waterproofing contractor) were not nearly as professional, lacked presentations to reassure me that I was getting a quality product, and didn't really impress me like Clarke Basement Systems did. My basement no longer smells, and the dehumidifier takes approximately 3 days to fill, where it would only take about 8 hours before. When the basement is done, I'm sure this will improve even more. Very impressed, would recommend to anyone with a leaky basement.

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9.8/10

Roy was a brilliant sales person, answering any and all questions I had about the system, and explained the entire process thoroughly. I was in a dire need to have the service performed immediately, and Roy made all of the necessary arrangements to accommodate me, as if I were their only customer. Their price was slightly higher than other quotes I'd received, but I'm a firm believer that you get what you pay for, and it certainly applies in this case. Other companies that provided quotes for me, which will remain nameless (read: essentially EVERY other inside waterproofing contractor) were not nearly as professional, lacked presentations to reassure me that I was getting a quality product, and didn't really impress me like Clarke Basement Systems did. My basement no longer smells, and the dehumidifier takes approximately 3 days to fill, where it would only take about 8 hours before. When the basement is done, I'm sure this will improve even more. Very impressed, would recommend to anyone with a leaky basement.

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9.8/10

Roy was a brilliant sales person, answering any and all questions I had about the system, and explained the entire process thoroughly. I was in a dire need to have the service performed immediately, and Roy made all of the necessary arrangements to accommodate me, as if I were their only customer. Their price was slightly higher than other quotes I'd received, but I'm a firm believer that you get what you pay for, and it certainly applies in this case. Other companies that provided quotes for me, which will remain nameless (read: essentially EVERY other inside waterproofing contractor) were not nearly as professional, lacked presentations to reassure me that I was getting a quality product, and didn't really impress me like Clarke Basement Systems did. My basement no longer smells, and the dehumidifier takes approximately 3 days to fill, where it would only take about 8 hours before. When the basement is done, I'm sure this will improve even more. Very impressed, would recommend to anyone with a leaky basement.

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9.8/10

Roy was a brilliant sales person, answering any and all questions I had about the system, and explained the entire process thoroughly. I was in a dire need to have the service performed immediately, and Roy made all of the necessary arrangements to accommodate me, as if I were their only customer. Their price was slightly higher than other quotes I'd received, but I'm a firm believer that you get what you pay for, and it certainly applies in this case. Other companies that provided quotes for me, which will remain nameless (read: essentially EVERY other inside waterproofing contractor) were not nearly as professional, lacked presentations to reassure me that I was getting a quality product, and didn't really impress me like Clarke Basement Systems did. My basement no longer smells, and the dehumidifier takes approximately 3 days to fill, where it would only take about 8 hours before. When the basement is done, I'm sure this will improve even more. Very impressed, would recommend to anyone with a leaky basement.

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9.8/10

Roy was a brilliant sales person, answering any and all questions I had about the system, and explained the entire process thoroughly. I was in a dire need to have the service performed immediately, and Roy made all of the necessary arrangements to accommodate me, as if I were their only customer. Their price was slightly higher than other quotes I'd received, but I'm a firm believer that you get what you pay for, and it certainly applies in this case. Other companies that provided quotes for me, which will remain nameless (read: essentially EVERY other inside waterproofing contractor) were not nearly as professional, lacked presentations to reassure me that I was getting a quality product, and didn't really impress me like Clarke Basement Systems did. My basement no longer smells, and the dehumidifier takes approximately 3 days to fill, where it would only take about 8 hours before. When the basement is done, I'm sure this will improve even more. Very impressed, would recommend to anyone with a leaky basement.

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