TC2 in Maple

My parents are extremely happy with the install work that John and crew did. 6 potlights in family room and 10 in living room with dimmable switches. Job was done cleanly and efficiently and with great care! Thank you John!

Just a note to thank the specialists that regularly spray, fertilize, overseed our lawn with a friendly greeting and attention to detail. Regular Email updates and/or maintenance phone calls remind us of upcoming visits and theyre always available to answer questions about any lawn issue we have. As they say, this is a partnership. We do our best to water, cut, and maintain our lawn and have received many compliments. Ours neighbours have also followed suit and receive Lawnsavers maintenance.

The reviews are all true. Joe responded to my message same day (on a Sunday) and tried to diagnose over the phone. He called back the next day to let me know Colin would be contacting me. Colin arrived and efficiently diagnosed and fixed the broken temperature gauge which caused an ice buildup in the freezer behind the back panel (which is out of sight) and blocked airflow to the fridge. Temp went back down to a normal 37 degrees that night (from 68 degrees). These are my new go to appliance professionals !! Thank you so much!!

We were looking to upgrade our existing sprinkler heads and address coverage issues. The Sprinkler Company was selected based on their favourable reviews. We also contacted a few other companies, some did not even bother to respond-and they are listed in HomeStars! Our initial contact with the company was with Julia, who was very courteous in setting up an onsite visit from Alex at our convenience. Alex arrived early, listened to what we wanted to accomplish, and right away understood where our issues were, and how to resolve them. The quote arrived within hours, and Julia once again set up a convenient time for the work. Anastasiia contacted us to advise of a time change for the work-which was not an issue. Daniel arrived to perform the work promptly. He relocated existing heads with the precision skill of a surgeon, you cannot even tell they were moved. There was no disruption to the existing lawn, he took his time to ensure the swapped out heads were pointed correctly to give us the required coverage. He explained the benefits of each type of head/rotor/sprayer and suggested new timer settings for each zone. We could not be more pleased with the outcome of this project. The Sprinkler Company team, from Julia to Alex, and Anastasiia to "DR." Daniel were a pleasure to deal with - a great experience overall. They no doubt are highly recommended by us to our neighbours and friends who stop by. Thank You!

Very satisfied with consultation, quality of work, and after service care. Gary answered all emails in a timely fashion. Crew was sent back two times to address question I had about a leak that was eventually determined to be coming from an improper screw in my roof ( unrelated job). Even though this issue was not Century Aluminum’s responsibility, Trevor di not rest until it was addressed and fixed. Exceptional customer service from this company!! Would hire them again.

Having used Capps before myself, I booked an appointment for them to clean the ducts at my parents home. Paul and Joe were exceptional. My dad is old school which is why I really appreciated both gentlemen taking extra time to explain and show him what was being done. They took great care while working and treated the home as their own, and my parents with respect which is what I appreciated the most. Highly, highly recommend Capps! 10/10

This review is long overdue! Called Valentin last week of Dec 2016 to come by in the new year to check one of our toilets (which he installed years ago very well). It sounded like it was leaking. Val came by on New Year's Eve at 7:30am (for a non emergency)! Excellent service as usual -- it was a happy new year!

We have called Val for many projects because of his expertise and efficiency. This time was for a repair to a cracked pipe in the basement. Val replaced the pipe and as always cleaned up afterwards. I highly recommend our plumber Val to anyone!

Had previous work done by solutions for myself and extended family. Called Tony again for a "small job" which included exterior pot light replacement. Extra attention had to be paid as we have a metal roof. They did not disappoint. Joe and Mike came out and finished the job in less time than originally quoted and tony adjusted original invoice to reflect this. I find them professional, honest and efficient. Booked them again for extended family!

Ken and Bruce arrived to investigate scratching noises we were hearing in the upper floor ceiling of our home. Ken suspected mice and proceeded to check the perimeter of the home for entry points. He and Bruce then checked the attic and found evidence of mice. We had roofing work done awhile back which could have been when the mice moved in. They treated the area and proceeded to check the rest of the home and lay bait as a precaution, even though we have never seen or heard mice anywhere. They were very thorough and professional. Ken also suggested sealing the brick soffit gap to prevent entry of wildlife. I was very impressed with this company's quick response and fearless search for wildlife ( no facial protection worn!) I would recommend them to neighbours and give them a 10 rating.

Just a note to reiterate how customer focused Raffy, Marcelo and the whole Elite crew are. We had extensive, custom work done a couple of years ago which needed retouching because of our inclement Canadian winter season. I contacted Raffy via email to ask if we could set up a time to have the minor fixes done and, while they were at it, to rewash and re-seal all the concrete. Barely a couple of hours later Nico showed up at the house and began working! I was speechless and beyond happy. I was also advised that the re-sealing was not yet necessary as the concrete was in good shape and still protected with the sealant they applied a couple of years ago. Again, I was left speechless. There is no other company that we have ever dealt with that continue to provide valuable, honest, courteous service. This company is aptly named. They truly are in an "elite" class of customer service and workmanship. Thank you Raffy, Marcelo (and Nico)! TC2 in Maple

Valentin was selected for this installation based entirely on the reviews in HomeStar's. He promptly responsed to our email with an estimate and quickly scheduled a convenient time around our schedule. Arrived on time and took all precautions to keep the work areas tidy and clean. A simple 2 toilet installation became somewhat problematic, as we had purchased 2 units that would not work well with the existing supply lines. Valentin quickly provided us with suggestions on other models and began the preparation work and patiently waited while one of us exchanged the units to his suggested brand. Lesson learned: Consult a plumber before buying toilets - don't rely on the salesperson. Valentin installed both toilets in no time - and they both fit perfectly. He is a true professional with exceptional customer service. We have found our go-to plumber in Valentin and would recommend Strong Plumbing to anyone. Thanks again Valentin!

After reading all of the positive reviews here on HomeStars we contacted Elite Designed Concrete Inc. (via email) expecting a reply in a couple of days. We received a response in less than two hours! Raffy replied looking to setup a convenient time for us to meet and discuss our project. The project involved repairing, washing and sealing some existing concrete work and some additions, including two raised teardrop planters, complete parging around the base of the house and a redesigned exterior patio with two half walls on either side and an additional walkway. Raffy provided an on-the-spot written estimate fully itemizing each component of the project. We hired Elite a few short days later. Other competitors were sketchy with their detailed breakdowns and some, including the original contractor who we hired for our existing work some years ago, did not even bother to return our email. We were looking forward to having our project completed by the start of summer, but unfortunately Mother Nature had other ideas. Elite actually issued a formal letter to all of their clients-in waiting apologizing for the delay and thanking us for our continued patience – like how much more customer focused can you get ? This company lost something in the neighbourhood of 34 business days to rain in their already relatively short season and were looking at the situation from the customer’s standpoint! We finally got some co-operation with the weather and were introduced to Marcelo, who arranged to meet us at our convenience to mark all the areas and angles of the project as well as selecting colour and pattern schemes. Marcelo kept us up-to-date on every aspect of the project, including when the crew would be onsite and what they would be doing. It was a pleasure seeing the project we had planned slowly materialize work day after work day. This is not to say everything went 100%; like all projects, there were issues that arose, but it is through these issues that the professionalism and integrity of both Raffy & Marcelo really shined. The two half walls we wanted incorporated into the project presented a challenge as we did not want the standard variety patterned stamp. The solution: Elite purchased a new stamp that was exactly what we were looking for. It became all too obvious that this company is special, they really strive not only to ensure complete customer satisfaction, they want to exceed it and will go out of their way to achieve it. I think Raffy must sleep with his Blackberry, as on one occasion I was sending emails to confirm some finishing items at about 10:15pm expecting an update the next day or so, and his response come in at 11:09pm! My wife and I are already looking for other projects where we can work with them again. It has truly been a pleasure dealing with Raffy, Marcelo and the Elite Designed Concrete team.