The water heater contract in my house had expired. I therefore wanted to replace the rented water heater with my own. I bought a power vented water heater from Lowe’s and also paid for the install service from Lowe’s. It was very difficult to coordinate the scheduling of the installation. I had to go through Lowe’s every time and they would then contact the installer and get back to me. The installer had so many restrictions of not working on weekends, of needing at least 2 weeks prior notice etc etc. I lost almost a month in the process. I had to finally take a day off just to work with the available slot of Lowe’s installer. When they finally made it, they would not take up the job on the agreed upon price and wanted more money. So essentially I had taken a day off to accommodate Lowe’s installer but still was unable to get my water heater installed. This was when I decided to look for an alternative.
I am glad I did as I looked up Homestars and found B.C. Roy Mechanical. Brandon from BC Roy agreed to come by and have a look at the installation right away. He gave a very fair price with no nasty surprises unlike Lowe’s installer. He was very flexible and agreed to work around my schedule on a weekend instead of the other way round. He came on the promised day and did a very professional job. The quality of his job is impeccable. He is very thorough, down to earth and completely unassuming. He takes the time to do what is needed to get the job done right the first time. In all my dealings I have yet to come across someone who is so meticulous, fair, reasonable and yet so easy to deal with. I have absolutely no hesitation in recommending Brendon for any job that is in BC Roy’s field of activity. You can rest assured that it will be done at the most competitive price without compromising on the quality.
