Reviews

10/10

Went out for 4 quotes as our 16 year old Carrier finally packed it in. I received a timely email from Rumi from Atco so I put Furnace Family on my list. Rodney responded quickly with multiple options, good information, a solid quote and good follow up. Installation was on time and right on the quote supplied originally. Cole and team were really professional and thorough, did an excellent job, kept me informed through the day and left the place spotless. I would totally recommend Furnace Family plus $250 back from Atco!

Approximate cost of services:
$6,000.00
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Company Response

Thanks for the kind words and your time to leave a review,welcome to our family!!

10/10

We received 4 quotes for this job and they were selected due to their service, professionalism, knowledge, price and timely follow up to all of our questions. Francois worked with us on design, kept us informed throughout and after some initial minor delays due to materials, the job was completed on time, as per the estimate, with no surprises. The onsite crew was very professional, friendly and kept the worksite clean. The workmanship and attention to detail was excellent. The team was very easy to work with and I would definitely recommend them.

Approximate cost of services:
$50,000.00
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Company Response

Thank you Lyall
It was a pleasure to work on your project with you.
Keep spreading the good word about West Quality Roofing and Exteriors

10/10

Called Knight as the home AC was not cooling properly, was able to get a tech out the next morning. Tom arrived promptly, identified the issue and had the house cooling in no time. They are my first call.

Approximate cost of services:
$500.00
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Company Response

Thank you very much Lyall for choosing Knight. Taking the time to share your experience is much appreciated. We strive hard at any hour to help those in need of our services. I will be sure to pass your kind words on to our entire Service Team. Thanks again and please have peace of mind knowing we are here for you 24/7, 365 days a year if you ever need us. Hope you have a wonderful day. Best Regards

10/10

Thanks to Mark and Dave for their help with my recent hot water tank replacement. After too much unnecessary frustration over the past 10 years with traditional hot water tanks I decided to move up to a Navien tankless system. The installation team of Mike, Dave and Carson were very professional and kept me apprised of their progress throughout the day. The installation looks great and the system works awesome. Doesn't hurt that the government is kicking in to convert. If you are thinking of replacing, I would give this system and this team a close look.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Lyall for your review. We know you went through quite a bit with your old Hot Water Tank. It was truly a pleasure to assist you with your new Tankless System. I will be sure to pass your kind comments on to our entire Service Team. Please have peace of mind knowing we are here for you should you ever need our assistance. Thanks again and hope you have a wonderful holiday season. Best Regards. Mark Coffin. Service Manager.