I was in panic mode as my computer ran out of memory. They were able to help quickly and efficiently, from a distance. Also explained what I needed to do in the long term to resolve the issue (so it doesn't happen again). I will take both laptop and desktop over to have them update everything. Very knowledgeable and professional.
We went to buy a refrigerator at Canadian Appliance Source. Fortunately, we had researched options online. On site help was limited. We purchased the appliance and were told we would have it within 5 to 10 days. 10 days later - no fridge! On day 10, we were told it's on backorder for another month. Why weren't we told this when we purchased it? Why wait 10 days before telling us it's on backorder? Shop here are your own risk.
Hello,
We are sorry to hear of the situation. Normally the system automatically generates an email on backordered issues. If you could kindly provide your information to our Customer Service email address at cs@canadianappliancesource.ca, we will be happy to assist with a resolution.
Kindly,
Katelyn
CAS Customer Care
Install new flat roof, hardi panel/siding, and eaves
We retained the services of Luke's Roofing on September 15th 2009 to redo a flat roof, install Hardi panels on an addition, and install new eaves and downspouts. As of June 6th 2010, the work wasn't done. Throughout the months in-between there were multiple leaks, causing major damage in the home. The owner kept promising he would show up an do the work - he didn't. We ultimately canceled the contract on June 6th. An employee hadn't been paid and threatedned to put a lien on the house - we paid him eventhough the contract with Luke's Roofing covered materials and labour. We paid and were left with a damaged home. Stay away from this company!
Energy audit or our house and solutions
GreenSaver started out as a group that only did energy audits on homes and then gave recommendations to make homes more efficient (and less costly to run). They have now started to do some of the work because of horror stories they had heard. GreenSavers did our audit, wrote down recommendations and then insulated our homes. They also helped us get government grants to pay for this work. Brilliant job and great service.
Installation of a furnace and air conditioning
The company said we were not set up to get a high efficiency furnace. They were wrong. The mid-size furnace they ultimately installed is too small for the house (we were getting more warm air from a 27 year old furnace before it stopped working). The a/c they installed is also too small. The post sale service is awful. Don't waste your money on this company!
This firm is really good. They were able to explain the process clearly, work with our needs and design a garden that was perfect for us. I highly recommend them.
