Appliance Retailers review in
Toronto
We went to buy a refrigerator at Canadian Appliance Source. Fortunately, we had researched options online. On site help was limited. We purchased the appliance and were told we would have it within 5 to 10 days. 10 days later - no fridge! On day 10, we were told it's on backorder for another month. Why weren't we told this when we purchased it? Why wait 10 days before telling us it's on backorder? Shop here are your own risk.
- Approximate cost of services:
- $1,200.00
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- Company Response
Hello,
We are sorry to hear of the situation. Normally the system automatically generates an email on backordered issues. If you could kindly provide your information to our Customer Service email address at cs@canadianappliancesource.ca, we will be happy to assist with a resolution.
Kindly,
Katelyn
CAS Customer Care