Metro Plumbing & Drains

Recently, I encountered an issue with my water heater which turned out to be a significant inconvenience. The moment I realized there was no hot water, I inspected the heater and discovered a leak that had spread across the basement floor. Plumbing is not my forte, so I reached out to Metro Plumbing without much prior research. Their response was prompt and professional. The plumber efficiently managed the situation by first shutting off the water, thereby preventing further damage. He then suggested a water heater replacement, which I accepted. True to their word, the replacement was completed the following day, and the cost was exactly as quoted. Overall, my experience with Metro Plumbing was remarkably positive, and I would confidently recommend their services for their reliability and transparent pricing.

This review is a bit overdue, but it's important to acknowledge Metro Plumbing for their exceptional service. Roughly a year ago, I encountered a significant issue when my kitchen sink began to clog, causing inconvenience for my family and me. After seeking recommendations at work, several colleagues pointed me towards Metro Plumbing. Upon contacting them, they promptly sent over a plumber named Alex on the very same day. Alex attentively listened to my concerns and provided a reasonable estimate. Agreeing to the price, he performed a complimentary camera inspection using equipment from his truck, which revealed a buildup of grease and other debris in the sink. Alex efficiently cleared the blockage and was on his way. His friendly demeanor, understanding nature, and swift service left a lasting impression. Consequently, Metro Plumbing has earned my trust as the plumbing service of choice.

I am a proud owner of a condo in Toronto.
I am leasing it for half of the year now.
Recently Ive got a call from my tenant complaining about clogged kitchen sink.
You could not prepare for such things, but yet you need to react quickly.
I have googled Metro Plumbing and made a call with them.
I was impressed by how quickly they arrived and their expertise in diagnosing the problem.
They have confirmed an issue and did a fair estimate.
Upon agreement on the price, within no time, the sink was cleared, and the water was draining perfectly again!
They even took the time to give my tenant tips on preventing future clogs, which I really appreciated.
The service was efficient, friendly, and affordable. Im so relieved to have the kitchen back in working order and my tenant be happy with the quick resolution. Highly recommend this plumbing service for anyone facing similar issues!

The old clay storm sewer drain was clogged with tree roots and cracked, causing water to back up into/thru foundation to interior. Vadym diagnosed the issue and his crew was here next day, and did a proper and complete dig to fully expose the damaged/blocked drain, replace it with new PVC (adding a clean-out) and replace all the soil back. Professional and hard working, it is clear that they do not take short cuts and get the job done right - the first time..

We had to call Metro plumbing as we had a water leak from our fridge. We had switched the water line so by the time technician came the leak had subsided.
Vladmir told us on the phone that it will be $189 to come and inspect. Except when he came he could not even open the water line. He said he does not know how to work with sub zero fridge. I told told him on the phone that it is from my sub zero fridge. We paid him the money as we had agreed. He was not interested in even trying. We also told him that we can get him the manual and my husband can help him to remove the fridge - but he was not interested.
I called the company manager/owner - Andre - he did not care for it either. So we were out $200 for nothing. We already knew the leak, we had closed the water. SO BEWARE - they clearly dont know what they are doing

Professional, clean, answers all your questions and reasonably priced. Everything you want when dealing with anyone in any service. Both times we were in a bind and we had Vadym show up withing 12 hours and had everything done and cleaned up around an hour and half. He's our permanent plumber and will be recommending Metro to everyone!

very reliable service - Mr. Badenko, who fixed my problem, was very
professional, fast and friendly. I was very impressed how quickly he arrived at my house - even though it was a Sunday. I would recommend him to for sure. Thank you for your help.

They installed our dishwasher, it works great. The service person arrived on time and worked efficiently. The price was good compared to other companies. I would defiantly use them again.

Vadym came to help within the hour of my call to METRO. He assessed the situation, gave me a quote to replace the old faucet, left and returned again within an hour with a new faucet . He installed it and cleaned up everything., even the water spilled under the sink and even returned my bottles and supplies to there place.

Very helpful, knowledgeable, and reasonably priced. Many thanks!

Very please with Andrei from Metro Plumbing and Drains. He arrived in about 2 hours after initial phone call. He is a very nice, professional guy and did a great job not only get clogged drain cleaned, but also cleaned the area under the sink and adjusted faucet for higher water flow. Highly recommended!