Reviews

10/10

Dave, the sales rep did a great job of thoroughly explaining what work was going to be done, the equipment getting installed and breakdown in cost. The techs Adam and Jory (I think is his name) did a great job at executing exactly what was discussed. One of the worries I had was that holes would need to be cut through the ceiling of our finished basement for the venting but the guys did an excellent job of avoiding that. After the job was finished they explained what was done and how to work the s30 thermostat. The work took most of the day but I didn't mind since the install was done right. Overall satisfied and would recommend their service.

Approximate cost of services:
$5,366.00
Was this review helpful?
Company Response

Thanks again for your business, and for sharing your excellent experience with Comfort Masters!

10/10

Keith and Cody did a great job diagnosing and fixing the problem of my outdoor potlights not turning on. Additionally, they were on time, courteous and cleaned up any mess. From start to finish took the job took approx 2 hours. Afterwards Cody explained other possible issues with my electrical panel and other safety improvements. Overall the service was excellent and I would definitely recommend their business.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you Iggy. We appreciate your commenting on our being on-time, courteous and cleaning up afterwards. ***Being on-time is very important. No one likes waiting around all-day for someone to show up. We schedule appointments within a 2-hour arrival time slot. A 20 minute call-ahead lets our clients know exactly when they can expect our electrician. ***Being "courteous" is equally important. We appreciate that our clients chose Captain Electric (they didn't have to, they could have called someone else). ***As for "cleaning up" ... that is our final impression that we leave with our client. If we performed our job well, but did not clean up afterwards, we probably would not be invited back. It all stems from respect for your our client and their home. We are proud of our team at Captain Electric, the care they show our clients, and all of us really do appreciate your comments. We look forward to seeing you again. ..... bw

10/10

Atiar arrived on time and prepared with the part replacement (rubber gasket) for my Bosch clothes washer. Removed the old cracked gasket and installed the new part in less than an hour. After the gasket was installed we ran the washer and confirmed that the water leak was fixed. Overall satisfied with his service.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you for taking the time to write a great review. We are glad that you are happy with our services. We always care about our clients satisfactions. Greatly appreciate.

10/10

We recently purchased a house that has undergone a lot of renos as such the ducts were filthy, pretty much used to dump the trash. As such we required duct cleaning. Brendan and Scott arrived on time lay down the tarps, wall corner protectors, took their shoes off and took the time to explain the work to be done. They cleaned out 18 ducts also cleaned out the furnace fan and central vac at no extra charge (since they weren't that dirty). What I liked is that they took before and after pictures so you can see the difference in the cleaning. Service took approx 2.5 - 3hrs. After the work was done they cleaned up any mess and Brendan explained the cost breakdown. Overall satisfied with the service.

Approximate cost of services:
$354.00
Was this review helpful?
Company Response

Hi Iggy - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. Per NADCA standards it's recommended that air duct cleaning be performed following renovations in your home. Contractors may sub-contract their trades and may not be on job sites to constantly supervise and it's commonplace for debris to make it's way into the duct work. (In some instances, not all). We value and respect our customers homes and we do our best to mitigate any cross-contamination of debris during our service. We are advocates for working in the best interests of our customers and glad to hear that we didn't disappoint. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

10/10

John and Jason did a great job beefing our home security. Job took approx 2.5. Brian gave a good overview of the work being done and going over the fees. Overall satisfied with work.

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

Thanks for the great review. All the best.