Poor customer service and bad work
Boy was I wrong about this company. The second time we used this company they were extremely unprofessional. They refused to provide a receipt that showed we paid for work that they did not do on the first visit and then they left the job uncompleted for over a year. It took months of calls, emails and finally a better business bureau report to get them to come back and finish the window/repair the damage they did to the shingles during installation.. It took 3 attempts of them coming back to fix the issues and their sales person had the audacity to tell me I didn't know what bad work was and to stop bothering him. If you want quality work and respect this is not the company to use. Editing for clarification: this was the right company since the company responded that I had the wrong one.... The services were done in my husband's name, but he does not have a homestar account so the review is under my name.
- Approximate cost of services:
- $9,000.00
- Company Response
Hi Darlene,
Sorry to hear about the issues you are having but we believe you have the wrong company. I suggest you check your order to make sure you have the correct company as we do not have you in our system and therefore no way of contacting you. You are welcome to call our office at 1-855-273-3261 to ensure you have the correct info.