Max

Recently moved to new to us house and garage door was old, was not installed properly and garage door opener died shortly. One day going to work I noticed that my neighbour is having new garage door installed, installer was Jim from Upright Door Service. After quick chat I grabbed his business card and called them later to schedule appointment for the quote and door choice. Door purchase: Al was on time as promised, went over all options with me and my wife, patiently answered all our questions - experience was 10/10 Follow up - in couple of weeks Al called as promised to schedule installation date. Again - perfect, 10/10, everything as promised, no more, no less Installation - we opted for full package (insulated door and garage opener). Crew was on site on time, started working without any delays. They gave me the ETA on when they will be finished and rest assured they were on time. And by that I mean all new hardware, door and motor was in place, space was cleaned up and spotless (probably cleaner than in was before :-)), old stuff loaded and ready to be hauled away. Jim spent all the time I needed to show me how new opener and door work and answered all my questions. Experience - 10/10. To top it all up - business is family owned, they clearly show that they care about me as their customer and most importantly they fully stand behind their word and work. Absolutely flawless experience, I would not hesitate to give them a call whether you need new garage door or need service on your existing one

I was very nervous as I am control freak and prefer to do everything myself. However I was under tight timeline and decided to give these guys a shot. My very first call was a pleasure, real 10 out of 10. Entire process was explained to me from A to Z in easy human language. On the start date their pro showed up on time, was very polite and courteous, explained to me one more time what he will be doing, how long will it take and overall made me feel very comfortable. Once he was done - oh my, result was excellent and to achieve same finish would have probably took me 2-3 days and he was done in 1! Highly recommended!!!

I started my research on what to do with our flat roof from late 70s back in fall of 2014. Alexim's roofing site stood out right away - lots of info on flat roofs themselves, materials they use, pictures, etc. So I gave them a call. And it went real fast from there: - Alex came over on agreed date and on time and gave me quote on the spot - Not only he gave me the quote he explained how and when it will be done, how payments will be made - pretty much laid out all the info I needed - Couple of weeks later truck with the crane came over to put all materials on top - In several days on agreed date Alex and his crew came over. Friendly, polite, hardworking and considerate. Minor detail but they even parked their personal cars out of everyone's way so there was minimal to none inconvenience to people who live around me. - Once they were done (in 2 days!!!!) - all they left is brand spanking new roof. They did not leave any garbage, no materials leftovers, not a single screw. - Of course sky opened up couple of days later. What do I get when I hear first drops - email from Alex asking if everything is OK, what a class act. What I did not get – leaks, no leaks :-) He also ordered and installed custom skylights and did a great job on those. As a side benefit – dramatic change in temperature inside the house. We have two big dogs, northern breeds and installed AC just for them. We used to turn it on when temperature would hit mid 20’s (Celsius) and above. 2nd (top) floor would get hot real fast. Now with added insulation and modern roof material – very nice and comfortable temperatures, no need for AC on most of the days. Bottom line - flat roofs are tricky and there is handful of professionals who understand them and can do the job properly. In my books Alex and his company are on top of that list. And beside skills for flat roofs - on time, no surprises, no hassle, very pro. If you need to get your flat roof done - look no further.