Reviews

10/10

Just before Christmas our gas fireplace developed a problem. We went on HomeStars to find a reliable service company. We chose True Flame Gas Repair Services Ltd based on their many wonderful positive reviews. We called Jeff and he came and checked the fireplace and quickly found the problem and had the fireplace working in no time. As well ,he did maintenance checks on the various components of the fireplace. He also explained the need for a CO detector to be in the same room as the fireplace, which we installed right away. Jeff was very personable, answered all our questions in a manner that was easy for us to understand. With Jeff we know we have received very honest reliable service. Jeff is now our go to person for any fireplace problems, a pleasure to do business with. Richard & Lynne

Approximate cost of services:
$225.00
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Company Response

Thank you for taking the time to write this review! Such kind words makes me blush! I hope you both can enjoy the fireplace once again. Cheers!

10/10

Cozy World Inc is always there for you even for the smallest repair job. We had a problem with our furnace and called Cozy World Inc. Fred responded to our call immediately and came out the same day to fix the problem for us. Cozy World Inc is reliable, very efficient, honest and dependable. We have used Cozy World Inc in the past and we can highly recommend Fred and his team for any HVAC needs, for the best satisfaction in installation and service. Lynne and Richard

Approximate cost of services:
$10.00
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Company Response

Dear Lynne,
Thank you very much for your kind review.

10/10

After consulting with 5 different HVAC companies we chose Cozy World because we were very confident after meeting with Fred that Cozy World would meet the very high standards of workmanship and service that we wanted in the installation of our new Lennox furnace and A/C unit. Fred really stood out, he was friendly, very informative and very helpful, never pushy and explained clearly the different options and guided us in getting the best system without overspending. Fred's written estimate was very detailed, clear and thorough so we knew exactly what was included in the price with the specific models of the equipment listed to ensure that everything we asked for was going to be done and accounted for. Regardless to how we were communicating (phone or email), Fred was very quick to respond and answer all our questions. We were truly impressed by Saeed's installation job. The quality of his workmanship, his pride in his work, his skills and knowledge all resulted in an installation done with the utmost care and attention to detail, with our needs and safety as his top priority. Saeed was friendly and polite, cleaned up the worksite afterwards. He was a pleasure to work with. A real added bonus was the very pleasant and efficient experience with Leslie the office administrator, who the day after the installation, followed up to make sure everything went well and made sure all the warranties were registered with Lennox and all rebates correctly submitted. We chose Cozy World over the other companies that came and quoted, we cannot be happier with the end result. Fred went the extra mile to make sure we were totally satisfied, he gave us terrific service. Expertise, knowledge, satisfaction and quality of workmanship make Cozy World a true superstar of the HVAC industry. Dick and Lynne.

Approximate cost of services:
$7,400.00
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Company Response

Hello Lynne & Dick..
I'm sorry for the delay to respond for this great review ..
I wish there was a place where I could write review for good customers .. I would give you guys 10 out of 10 😊..
it has been a pleasure working with you guys I am glad everything worked out well ..we are really thankful that guys trusted cozy world and chose us among other companies .. I'm sure we will talk more and I do enjoy our phone conversation.
have a good summer..

10/10

After consulting with five different roofing companies we chose Eclipse Roofing because we were confident after meeting Eduart that he could meet the very high standards of workmanship that we wanted. The work was extensive, involving replacing a main mansard roof with dormers, a flat roof on a walk out deck, replacing a window, and replacing the siding, fascia and eavestrough of 2 dormers. All the crew that worked for us were champions who kept working at every aspect of the job to give us complete satisfaction and the assurance that the entire job was done with the highest quality of materials and workmanship. Eduart was always very responsive and accommodating to our many requests and questions. The roof is the the very important umbrella of the home and because of the expert work of Eclipse Roofing we have the peace of mind of knowing we will be dry and safe for many years. Oleg and his crew did a beautiful job on the installation of the window, the siding, fascia and eavestrough of the 2 dormers and met the very high standards we had set for the work. Eduart went the extra mile for us to make sure we were totally satisfied - he gave us terrific service. Satisfaction, expertise and quality of workmanship make Eclipse Roofing a true super star of the roofing industry. Richard and Lynne

Approximate cost of services:
$28,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Richard & Lynne,

Your review of our service and workmanship is truly appreciated. We enjoy ensuring that our clients requests and expectations are met; and that you can have that peace of mind. Thank you again for the many compliments!

Eduart, Oleg & The Eclipse Team