Simon from Port Coquitlam

Long story short, Sears Home Services replaced my home's ageing cedar roof with a new ashfalt shingles. They tried to save a buck and use the existing 20 year old cedar spec flashing on my skylight and well, it leaked like hell has no furry come the fall weather and caused 15K worth of damage. Now, this is where On Side comes in to play. Sears Home Services' insurance company commissioned On Side to repair my walls and ceiling in my entrance. They were very very very slow. The first guy that came to my house did drywall repair and painting. He did a very poor job finishing the drywall and I don't believe he even bothered to prime the patches in the wall as it left an awful sheen in direct sunlight that stuck out like a sore thumb. After a complaint to the project manager, he was sent back again and failed again. Eventually, On Side sent in their senior painter who did an excellent job and apologized for all the trouble. At this point, It was all forgiven, however On Side failed to contact me to close the claim or see if I was happy with the end result. 9 months later, I was send a letter from them threatening collection which was shocking since they never send me a bill! I called them up, explained the situation and they eventually acknowledged they failed to close the case and we settled. Overall, I am not impressed with this company.

I facilitated a new carpet install with Mike's Flooring at my ex wife's house. They were quick to come to the site and deliver an estimate. The estimate was well price however, I opted to remove the carpet and lift the close doors myself to save a little money as I am a handy person. On the day of the installation, they were professional, fast and did an excellent job. I would recommend them!