Kavi Dayal came on time, fixed the kitchen tap without having to replace it, and charged us half the normal service charge. I received an email from AtlasCare with his name and photo just before he arrived. He was friendly, polite, and efficient.
Thank you very much!
Olin has cleaned my carpets twice before. He uses my own fragrance-free carpet shampoo - no problem. I changed my mind about having a love-seat cleaned - no problem, and the cost was deducted from my estimate. Kim in the office is friendly and efficient. I just recommended Oliva to my neighbour.
Thank you very much for using Oliva Services.! Olin
This is the second time I used Oliva Carpet Service. They gave me an appointment within a week and a quote by email. Olin phoned before he came (on time), and was his usual polite, friendly self. He and his helper thoroughly cleaned our broadloom, loveseat, and chair with the fragrance-free carpet cleaning product that I provided. Another company that I hired in the past argued with me and refused to use a fragrance-free cleaner. I will continue to call Oliva in the future because they do a better job than any other service I've used.
Thank you very much for hiring Oliva carpet cleaning! We have our own fragrance free cleaner, but since you prefer for us to use your own, why not? Your satisfaction is our future! Thank you for review!
We have been AtlasCare clients for 20+ years. They maintain our furnace, air conditioner and central filter system. In the past they have cleaned out our heating ducts and installed a new rental water heater. A few years ago they replaced our furnace with a high-efficiency unit. This week Alex B. came to our house to do the annual furnace maintenance. As with every other Atlas technician, he came on time, was polite, and did his work carefully and efficiently. He recommended replacing a part that is almost worn out, double-checked with his supervisor, and arranged for the part to be ordered and the Service Department to call me back for an appointment when the part comes in.
When I called Alexanian to arrange to clean my broadloom, several pieces of furniture, and a small oriental rug, I stressed the fact that the products they use must be fragrance-free. If not, I could provide a fragrance-free carpet cleaning product that I had used before with a commercial cleaner. The person on the phone agreed, but when the worker came, his product was scented and he refused to use my product. I called the company to complain before he started the work, but they agreed with him. I agreed to let him clean the broadloom with only steam, which worked fairly well but did not get all the spots out, and he used a little of my cleaning product on the furniture. I changed my mind about giving him the small rug to wash in their factory, not trusting that it would be fragrance-free. I would never use Alexanian again for carpet cleaning.
