Alexanian Carpet & Flooring

Floor Retailers
Halton Hills ON L7G 4J8
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Alexanian Carpet & Flooring
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87%

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Reviews by rating (past 12 months)

Reviews for Alexanian Carpet & Flooring

Average customer rating:
8.9 10 (373 reviews)

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Private User
Private User
Private User reviews Burlington, ON
1/10

Nightmare

Choosing Alexanian was a huge mistake. Just headaches and what should have been a day job was 3+ months due to sloppy work. Would NOT recommend them.

Approximate cost of services:
$6,000.00
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Private User
Private User
Private User reviews Scarborough, ON
8/10

Luxury Vinyl tile purchase

Ned at Alexanian assisted us in the purchase of the luxury vinyl tiles and completed the transaction efficiently.

Approximate cost of services:
$4,000.00
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Lynn
Lynn
1 review Ottawa, ON
10/10

Kitchen renovations

I received exceptional customer relations service from Ali who is the Service Advisor. From the onset of choosing the material, timelines given and respected for work to be completed and any questions asked was exceptional service. Mike who measured the kitchen was most helpful in answering any questions that I had. Ghulem who was the installer was most professional, personable and conscientious. Redick, the supervisor, did assist Ghulem with the quarter rounds. The clean-up and leaving my place in good condition was appreciated. It was a nice gesture to hear Ghulem mention to enjoy my kitchen and that it looked amazing. I certainly will use Alexanian's services in the future for any additional work envisaged.

Approximate cost of services:
$2,131.00
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Angela Rancourt from Ottawa
Angela Rancourt from Ottawa
0 reviews Ottawa, ON
1/10

Damaged my hardwood, admitted liability, left me to pay for repair!

SHAME ON YOU ALEXANIAN!! You could have dealt with this in 2018. Instead you left me, a pensioner, a repeat customer, to pay $3155.30 to repair hardwood damaged by your installer.

This was the second time I hired you to carpet my second floor and stairs. I selected a premium quality carpet.

I watched from my living room (there's a loft to upstairs) as the old carpeting was removed. One man was civilized and did the job beautifully. The second man, who didn't speak English and communicated with the lead hand in another language I did not understand, was careless, and disrespectful. He did not care that I was watching while he flung staples everywhere.

Approximate cost of services:
$6,000.00
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Anna, Richmond Hill
Anna, Richmond Hill
7 reviews Richmond Hill, ON
10/10

Stair Runners

A special Thank You to Joe of Alexanian Carpet, Richmond Hill for all his assistance, patience and expertise in helping me choose the stair runners for my home. I absolutely love my new runners. He made the process easy and was able to answer all of my questions. Thank you so much also for binding my extra carpet at no additional cost.
Special thanks to Cambel and his crew for the neat and speedy installation!! I highly recommend and will use Alexanian again for my flooring needs. Thanks!!

Approximate cost of services:
$3,000.00
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Company Response

Hello Anna
Thank you for this terrific review ... Joe and our carpet installers will be thrilled to read your kind words and we're so glad you were happy with our work. Enjoy your new staircase carpet runners and Joe looks forward to helping you again.
Sincerely, Alexanian Carpet and Flooring

Joliette29
Joliette29
1 review Halton Hills, ON
10/10

Alexanian flooring

I went to Alexanian to purchase vinyl flooring, everyone there was super friendly and helpful. Ali assisted me with my order. Thank you Alexanian, we will be back.

Approximate cost of services:
$6,800.00
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Company Response

Hello Joliette
Thank you for your thoughtful review and kind feedback. We're happy to hear you had such a great experience with sales rep Ali and the team at our Ottawa East store. We trust you'll enjoy your new vinyl flooring for many years to come and we look forward to helping you again.
Sincerely, Alexanian Carpet and Flooring

GTA Resident
GTA Resident
26 reviews Toronto, ON
10/10

Purchase & Installation of of Stair Runners from Dundas East Mississauga

I was initially sceptical about the service and pricing I would receive from Alexanian given that they have a significant presence on the market. Glad to be proved wrong by the excellent service I received from Ahmad Fawal at the Dundas St. East Mississauga location. Ahmad was patient, professional, and a great help with selection and product info. Although there were a slight kink with installation, I'm still quite satisfied with the overall experience.

Approximate cost of services:
$4,500.00
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Company Response

Hello,
Taking the time to share such positive feedback for Ahmad at our Mississauga Dundas St. location is most appreciated, thank you very much. Our priority is exceptional customer service and we are ecstatic to hear we met that mark. We will be sure to pass your wonderful review along to Ahmad and the team, they will be thrilled. Enjoy your new staircase carpet runners:)
Most sincerely, Wendy Alexanian
Alexanian Carpet and Flooring

Private User
Private User
Private User reviews Hamilton, ON
10/10

Carpeting

Great help with Mimmo at the Upper James, Hamilton location in choosing a suitable carpet for our stairs and four bedrooms and hall. Carpet installers Neil and partner, were very efficient. The carpeting was installed shortly purchase and looks great. Very tidy and placed all furniture back where it was. They were courteous and professional. Would highly recommend.

Approximate cost of services:
$7,000.00
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Company Response

Hello,
Sharing your positive feedback for sales rep Mimmo at Alexanian's Hamilton Upper James Street location is most appreciated, thank you for this! Our priority is exceptional customer service and we're ecstatic to hear we met that mark. We're glad you can enjoy your new carpeting for the holiday season, and we will be sure to pass your kind words along to Mimmo and our carpet install team.
Sincerely, Wendy Alexanian
Alexanian Carpet and Flooring

Private User
Private User
Private User reviews Guelph, ON
10/10

Carpet installation

Excellent customer service. I’m very happy with the carpet as well as the installation. The installers were very professional and did and excellent job. I will definitely use Alexanian for any future flooring projects.

Approximate cost of services:
$6,400.00
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Company Response

Hello,
Thank you for this wonderful review. We appreciate you taking the time to share your great feedback, are glad you're so pleased with your new carpeting, and look forward to helping you again.
Most sincerely, Wendy Alexanian
Alexanian Carpet and Flooring

Private User
Private User
Private User reviews Cambridge, ON
10/10

Interior Shutters

Can’t say enough about how wonderful the sales representative (Nasser) and the installation service provider (Ian) were. The entire service from purchase to install couldn’t have been better. Our new shutters were installed perfectly and we couldn’t be happier! We would definitely recommend Alexanian Flooring (Kitchener). Thank you so much Nasser and Ian!

Approximate cost of services:
$5,000.00
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Company Response

Hello,
It was our pleasure helping you with your new shutters. On behalf of Nasser and our window covering installer, we thank you for your feedback and wish you all the best this holiday season.
Kindest regards, Wendy Alexanian
Alexanian Carpet and Flooring

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alexanian Carpet & Flooring

Whether you’re renovating or just moving in, let Alexanian help make your house a home. Since our founding in 1925, we’ve made it our business to give customers only the best. Offering the latest styles of broadloom carpet, area rugs, ceramic tile, hardwood flooring, laminates, vinyl flooring, cork, engineered flooring ...
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