Reviews

10/10

After having our furnace replaced by CHC two years ago, our aging AC stopped it's comforting whirr on a Monday morning. CHC had a tech onsite within 5 hours of our call, who was thankfully (and luckily!) able to repair and not replace! No hesitation in having them be our first call for service, and we will call again!

Approximate cost of services:
$300.00
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10/10

We had some paint bubbling and plaster pitting from humidity, as well as damage from a removed baby gate. The team was as prompt as horrible traffic allowed, and completed the repairs smoothly, cleanly, and with good humour for a homeowner who likes to hang around. We are very pleased with the final result, and will be looking to THIG for further repairs as time goes on.

Approximate cost of services:
$700.00
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Company Response

Hi Janet: Thank you for the great review. I will make sure Garry and Elizabeth know how pleased you were. We look forward to any future work that you need done.

Sincerely

Merry Robertson
The Home Improvement Group

10/10

Alex, Mark, and Sam were absolutely amazing. We had a very large (145 foot) length of property line that needed more than just a simple fence. Alex made some great suggestions to help guide us through this new process, and came up with a plan to suit our taste and our budget! Mark and Sam work so hard and so well, and with Alex's able help they did a solid, quality job of installing the fence sections, over 80 trees (!), and then spent an entire day making sure the workplace was neat and clean before they left! They went above and beyond in many ways: ensuring the trees were planted in deeply freshly turned soil, with additional mix, and mulch on top; putting on our newly-purchased post caps and running a soaker hose for us; putting up with curious homeowners poking around! They spent more time than I care to think about ensuring everything was level and straight - not an easy job in itself on this property! They took great care around our existing trees, ensuring nothing was damaged. I would hire this trio again in a heartbeat. This project was an investment in our home, and we are incredibly comfortable with having trusted Alex with it.

Approximate cost of services:
$12,000.00
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Company Response

Janet, thank you so much, it was a true pleasure working with you!

10/10

We had an old, broken faucet that our usual plumber couldn't find the part for. I called for a second opinion, and Michael was able to quickly locate the part and get everything fixed! We are so thrilled, and everything continues to work well.

Approximate cost of services:
$800.00
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Company Response

Hi Janet, thank you for the great review. It was a pleasure working with you and glad we were able to repair the faucet for you. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

10/10

One of our external doorknobs latched itself shut, and we called Rado to help us get it replaced. While he was here, he also rekeyed a deadbolt for us. It was great that we were able to make an appointment, and he was very thorough - he serviced all the locks and knobs on both doors! I would not hesitate to recommend him.

Approximate cost of services:
$150.00
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Company Response

Thank you for the review Janet!

10/10

We shopped through a half a dozen providers before settling on Gary and his team at Century Aluminum. Their pricing was very competitive, and the work they did was great - their techs were done within 2 hours, and left the place relatively clean, just a couple of leftover broken pieces from our horrible plastic eaves. Trevor and Dimitri were in good spirits, worked efficiently and effectively and I just can't wait for it to rain and watch the lack of dripping!

Approximate cost of services:
$1,000.00
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Company Response

Janet thank you for your nice review and rating.
We are all happy to hear you like the completed installation, our crew and overall process with of our company.
You will now enjoy the 'leak free' new eavestrough and fully warrantied installation.
Hope to have the pleasure of working together again in the future.
-Century Aluminum team.

10/10

After obtaining a number of quotes, we chose Jaren because of the options he offered us and his frank assessment of our needs - without going overboard! He and his guys came in to do the job earlier than expected, and when a complication arose during the work (our stairs turned out to be rather unstable upon inspection) Jaren stepped in with a fast and reasonable solution, without letting the problem hang or saying it wasn't his to deal with (he built us new stairs!). When the bin removal damaged our driveway, he returned a few days later to patch up the hole himself, and apologised for the situation. He and his team are amiable and efficient, and the installation of the stones themselves was done with an eye to permanence - a 12" dig depth and a double base layer. We had about 250sqft of interlock installed, and Jaren created a lovely path and patio that was solidly installed and done quickly. We are so looking forward to spending many summers out there! Highly recommend!

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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