Reviews

10/10

I hired Neritan to stain my wood pergola and paint my side door. He was very professional, courteous and attentive to my needs. Neritan and his team mate did a fabulous job on staining my pergola, covered up my patio stones so they dont get dirty and left the job site spotless! He even went out of his way to save me a lot $$$ on the side door (which others had said it couldnt be repaired and would cost $2200-2800 to replace!) He repaired what was necessary and painted the door leaving me with what looks like a brand new door! He pays attention to detail and is very meticulous as well. So pleased with the outcome of both jobs. Ill definitely hire him again for future jobs!

Approximate cost of services:
$2,500.00
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Company Response

Thank you

10/10

Andrew and his team did a fabulous job on replacing our roof. They were very professional and courteous. Job was done seamlessly in two and half days. Highly recommend them to anyone looking to replace their old shingles!

Approximate cost of services:
$11,400.00
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10/10

I had outdoor lights installed by an electrician earlier this year who did not do the job correctly and to code - the fixtures were hanging downward and rain water was getting in. Ali (Murtex Electric) replied to my post in Home Stars. He messaged me for a quick call to explain the problem and asked for pictures. He explained to me the problem with the install and provided a verbal estimate with a written estimate followed shortly after. He was on time, courteous and professional. Install with the proper outdoor equipment was smooth and quick. I highly recommend Ali and will be saving his contact for future use!

Approximate cost of services:
$367.00
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Company Response

Thank you for your kind words. It was a pleasure to meet you, and we look forward to working with you in the future!

Murtex Electric Inc
647-529-2972

0/10

We were impressed with the price and sales. However, it was downhill once we put 30% deposit down. We told the salesman we were in a hurry & he promised the measuring guy would book the appt in a day or two, the stock was available, it would be a 2-3 day job. No call for a week. I started calling the store & no one would answer - I was redirected to a voicemail with no option to leave a message. Finally, after 2 weeks I got a hold of the salesman & he apologized & said I would definitely get a call. Two days later, I booked the appt for proper measuring of my floors. The guy never showed up nor phoned he couldn't make it! Tried calling the store but no luck. I went to the store the next day, same salesman pitch, apologized, & rebooked. Again - no one showed up! I called my credit card company and am disputing the transaction. Hopefully, I'll get my money back. Don't waste your time or money. Very unprofessional & don't follow through on their promises!

Approximate cost of services:
$9,500.00
5 of 5 people found this review helpful.
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Company Response

Mrs. S. Kamran, please send us an email to info@hardwoodgiant.ca if this has yet to be remedied. Please include your invoice number and which location you placed your order. Be assured that we are continually working to improve our customer service experience and we apologize that you feel as though we have not displayed our best efforts to uphold these practices. We wish to make it right.

10/10

Gary and his team did an awesome job. We had our windows replaced & the yellow siding, soffit, fascia & downspouts stood out like an eyesore with stark white windows. The team was professional & courteous. They worked right through the pouring rain and left my property clean of all debris. It looked like no work was done except for the new white siding, eavestrough, soffit & fascia. Definitely would recommend them! Thanks Gary & crew!

Approximate cost of services:
$3,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Mrs. Kamran thank you kindly for your awesome review! We are thrilled to hear that you are satisfied with our work. Thank you once again and all the best

8/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Manny and his crew were awesome, courteous, and professional crew. I will Definitely recommend to my friends. The guys were on time and completed the job in a timely manner.

Approximate cost of services:
$10,800.00
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Company Response

Hi Mrs. Kamran, thank you for your feedback. We greatly appreciate hearing back from our customers. We are more than glad to hear that your installation went well and hope that you may recommend Canadian Choice Windows & Doors to your friends. We look forward to hearing from them and we thank you once again for your business.

10/10

Awesome, Awesome, Awesome! From the sales associate (Ilan) to the installers (Terry & Mike). They were on time and delivered in the time frame they promised. Quality workmanship, professional demeanour, and all three were very pleasant! I've already referred a neighbour!

Approximate cost of services:
$2,000.00
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