Piperun from Oakville

Richard and Erik are a dying breed of Professionals that are not only courteous and punctual for their scheduled appointment but will also meet and exceed all of your expectations for the job they were hired to do (and then some). I chose CoreTemp to replace my water heater tank with a tankless becuase Richard was thorough with his initial consultation both inside and outside of the house. He not only talks the talk but walks the walk. The work was completed on time and as discussed during our initial consultation. Richard even repaired by leaking furnace humidifier hose and provided a new shutoff valve for it despite that this was not what he was hired to do. I also appreciate the time Richard took to answer all my questions during and after the installation as well as a quick walk through of the operation of the new tankless water heater. Also greatly appreciated him consulting with me every step of the way before routing any pipes (water and gas) and attaching the tankless to the wall. Finally, I need to mention Janice who in the background promptly provided all and any background information regarding the company credentials I requested. Thank you to Richard, Erik & Janice for the great service and looking forward to doing business with y'all again for the furnace/air condition.

What we believe to be Raccoons, climbed up one of our downspouts and managed to pull off a soffit vent and entered the attic. Josh arrived as scheduled and completed his appraisal and subsequent preventative measures in one and one half of an hour. Josh was very professional; he assessed the entry point and identified other possible entry points and provided all the options on what can be done. I chose to reinforce the other downspouts leading to the attic to prevent re-entry of whatever it is that got up there. Unfortunately when Josh went up into the attic he saw no animals. He set the trap door and since that day we have not heard anything in the attic. I still have to reschedule an appointment to have Josh return and remove the trap door and hopefully pop back in the soffit vent that was removed. He was kind enough to pop back in another vent that had fell out of place unrelated to the "raccoon" incident.

From a price point, Dodds was comparable to the competition. What stood them apart from the others was the customer service from the first phone call made for an estimate. One of my torsion springs broke and during the first call, Dodds offered to fix the door to allow it to be opened and closed until the door can be repaired. They were to the only company to offer. From there it just got better. When Mike showed up for the home consultation, he was very courteous and professional. He addressed all of our questions/concerns and provided multiple pricing options for us to consider which helped made our final decision very easy knowing exactly what we are paying for. Installation was done as scheduled. At first we were surprised to see only one person was going to do the work considering the size of the doors (was expecting two people) but Salvador was amazing. He managed to replace both doors completely within 6 hours without any incident. He was very friendly and answered any questions we had, including entertaining my 7 year old daughter's curious mind. He also took the time to show us how to operate the new garage doors. Consulted with us for everything from installing the control pad to the wireless keypad outside. After all the dust settled it was as if Salvador was never here...the old garage doors, tracks, accessories and boxes were all gone and I was left with a brand spanking new garage door system. It's been three weeks now and the doors still look and work beautifully. We even got a follow up from Len concerning the doors a few days after the install. We had a concern and it was addressed promptly by Len and his team. and all this happened before our final payment. Dodds...great service, awesome staff and incredible workmanship. Work Completed: Complete replacement of both doors, tracks, openers (customer supplied), wheels and hanging brackets (angle steel). Doors were insulated black c/w insulated windows, weather stripping and aluminium cladding of the exterior moulding (both sides and at the top of the door).