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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Being retired I was beside myself when I thought I had a mold problem in my recently built cabin. My grandson loves spending time there and I definitely wouldn’t want to jeopardize his or my health. I contacted a well known restoration company and was told by the project manager that it was extremely toxic black mold. When I asked if he would take a sample to test exactly what type of mold he said “no that would be a conflict of interest.” I was baffled, as it just didn’t make sense. He also said there was no need to get another quote, so the warning signals were flashing. The project manager then sent me a quote for over $2,100 and gave me one day to authorize it or the price was subject to change. After meeting with Charles Ghanime from MoldTech, I can see why it wasn’t in the first company’s interest for me to get a second quote. The conflict at the first company appears to have been an incorrect finding of black mold and a very high price for that finding. Charles, who is a project manager at MoldTech arrived exactly on time to look at the cabin. He took his time, examined everything in detail and found NO MOLD. Charles said there was no need to charge me to take a sample when it is not mold. He didn’t even charge for coming out to look. I have never written a testimonial before, but I would recommend Charles and MoldTech in a heartbeat. It’s a rarity to find someone so honest with great personal and business integrity. Should we ever have a mold problem, Charles and MoldTech will be my trusted solution.

Approximate cost of services:
$0.00
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Company Response

Hi Arlene. It was pleasure helping you out. I just couldn't have you paying to remove paint that my competitor claimed was mould. Silly contractors!!! Take care and enjoy the cabin with the grandchildren knowing that all is well.