Reviews

10/10

I was referred to Matt by a good friend. When I received the first quote I found his price to be very competitive. Almost too good to be true. I decided to gamble and go with it. The very next day the AC had stopped working. At this moment I felt very uncomfortable thinking "you get what you pay for" feeling. I contacted Matt. an hour later. He had outsourced another company (out of his own pocket expense) to take a look at my AC to determine the problem.I guess his techs were caught up with other jobs. It turns out to be a faulty Value. That same day later in the evening it was fixed. I was blown away by the extremely fast and professional service. Matt is an individual who is very knowledgeable, and knows how to take care of the customers. I highly recommend him.

Approximate cost of services:
$2,900.00
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Company Response

thanks for the review, we put our customers 1st. we have a good team of employees and contractors that we work well with to get the job done properly.
nothing is as easy as it seems, and we love learning new tricks to heating and ac side

10/10

My experience with Trico homes has been nothing short of spectacular. If I had the chance to give these guys 11/10, I would. From the first initial contact with Ted and Justin to the weeks leading after we had lived in our new home was phenomenal! These guys really do go out their way for the customer. Ted was very patient with us from the beginning. I never once felt pressured by him as I did with other builders. These guys are constantly on the ball with their follow ups and making things happen for you. With home builders it’s very hard to determine a good experience because most of the problems come after the house is built and you are living in it. I wanted to wait till after we had dealt with service to determine my overall experience. There is no such thing as a perfect house but there is a sure thing on how you deal with the problems on hand and these guys really do take the cake. I had some minor issues after moving in and they came in and took care of everything. It was very pleasant dealing with Jake; he is one of their warranty technicians. He was very thorough during the customer orientation and also did a great job on educating us on how to take care of our new home. This was our very first home and it can be over whelming with everything but Jake took care of us well. I highly, highly recommend these guys. They will take care of you from the beginning and long after

Approximate cost of services:
$450,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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