Hi David,
I was just going over some reviews on homestars and not sure if it is you or not, but your the only one I can try and make out as DGC in East York around that time of posting.
I have never heard from you regarding this incident until coming across this posting.
Please call me at your earliest convenience at 647-234-3828 to discuss or email me as well.
I am not sure how our duct cleaning service has any effect on damaging your humidifier valve, but none the less, I’d like to chat with you and figure something out.
Also, as far as pictures go… we have hundreds of photos, and typically go over them with the customer during the job itself… we don’t save them… I’d be more than happy to come out myself and inspect the system to ensure that everything was cleaned, and if not, have it re-done again…
Please try and get in touch with me at your earliest convenience, as this is not how I like leaving my customers, and want to make sure you are happy with everything…
Talk soon.
Paul Hannah
The Duct Cleaning Specialists