Heather

What a valuable find! Ahimsan is a skilled, professional. He was prompt and professional in his response, with minimal wait time to start and complete the job. I was blown away at how quickly he was able to get to my project. His workmanship was excellent. I had had an egress window installed but the installers did not install the framing. Ahimsan came in, identified what needed to be done immediately, developed a plan and even rectified a few small flaws with the installation, while still coming in on budget. Also, his prices were fair, reasonable and more affordable than I was expecting. He was kind and professional to work with, explaining things knowledgeably and accessibly. On the way out, he cleaned up and took the waste produced from the job with him. He also took the time to fix a closet door for me. I will definitely be a return customer. We've already discussed a couple of upcoming projects that I'm saving for. Thank you, Ahimsan.

A friend of mine recommended Skinner Mechanical for routine maintenance of my furnace as I just moved into the area. I couldn't be happier with my experience. Matt arrived within an hour of my call. He took the time to explain & demonstrate how the furnace works and how to tell if there are problems with it. He answered my questions in a professional which was accessible and thorough. He was friendly and professional throughout our interaction, conveying a sense that this business is operated ethically, competently and compassionately. Although I hope not to have too much business with them (because that would mean furnace troubles), I will most definitely be a repeat customer. Thank you

Anthony replied to my inquiry promptly, gave a fair and reasonable estimate and removed the items in question in an efficient manner. He arrived when he said he would arrive. He was pleasant to work with and informative. Additionally, he made it clear what his protocol was for maintaining healthy, COVID-19-appropriate standards from the outset and stuck to the described process. I sought estimates from 5 junk removal companies and chose to work with Anthony because of how professional, efficient and affordable his service was. Moving forward, he will be my go-to for junk removal.

From the moment they answered the phone until the moment they left after coming back to help me figure out something which turned out to be my error, everyone I dealt with at Kraun was professional, friendly, efficient and effective. They took the time to explain what was going on in my new (to me) home (DIY electric work from previous residents) and to go over my options, explaining the costs associated with the various approaches and the pros & cons therein. I felt knowledgeable making decisions based on their explanations and confident that they were doing good work. Thank you for all your help.

I had a backwater valve installed. It turned out that my plumbing is a little irregular, which increased the complexity of the job, hence the price. They warned me that this would be the case upon discovering the complexity and before proceeding with any work, so it wasn't a shock. I have every confidence that this was a fair and reasonable price, as the representatives from the city inspecting the installation agreed that it was an unusual situation. Also, given how steadily they worked and the care that they put into their work, as well as the thought they put into the plan as it related to my concerns, this price seems like I got a really good deal. In any case, my experience was that everyone from Ideal Plumbing & Heating who I interacted with was knowledgeable, professional, friendly and cheerful. The plumbers who came to the house were efficient, informative and did an excellent job of ensuring the floors and walls were protected prior to starting work. After the first day, the project was incomplete (as expected), so they took time to make sure to take precautions to keep my puppy safe by reinstalling the door to the room they were working in even though that meant that they would have to uninstall it again the next day and install it again at the end of the day. I really appreciated that thoughtfulness and care for my dog's safety. When scoping the pipes at the outset of the project, they took the time to show me the scope and explain what the images meant and where the scope was in relation to the house. That was pretty cool. I feel like I understand more about my home because of this. It made me more confident about undertaking the project. Upon completion of the work, they were thorough in the clean up. I had eavestroughs installed that same day. As they were leaving at the end of the project, the plumbers from Ideal noticed sharp metal shards left by the eavestrough installers on the front porch and lawn. They took the time make sure I was aware of it before leaving so that nobody would get hurt. These are good people who genuinely care about the work they do, as well as the people they work with. I just moved to the area and will definitely be calling on Ideal for my plumbing needs moving forward.

Reliable was recommended to me by a colleague. When I called them about repairing a gas leak caused by another company's installation, I was right freaked out because I'd never had any experience with this sort of thing. Rob spoke to me patiently and explained what needed to be done and what to expect. They then promptly came out and fixed the problem, explaining what had happened and showing me where the problem was. Excellent service with down to earth, helpful people.