Reviews

8/10

The doorbell rang and Phil walked in and said "that was the best doorbell I have ever heard". Right away, he is happy and asks "having hot water issues?" He was smiling, happy, and got right to the point. I must say, he was fast, efficient and you can tell he enjoys what he does. THAT is the type of person Reliance should be proud to represent their company. The only problem with Reliance was whom and what country we had to speak to before we actually got to talk to anyone, and was on hold for 2 hours with being switched from operator to operator.......that part was absolutely AWFUL. Thanks Phil for a wonderful job and getting the hot water tank working........off for a hot shower now!!!!!!!

Approximate cost of services:
$0.00
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Company Response

We appreciate this feedback Helen and value the time you've taken to share although I'm sorry to hear about the initial call and will investigate internally. Thank you. ~ Rich

10/10

I called Pro Appliance, and within 24 hrs, Matthew came in and diagnosed and fixed my Whirlpool washing machine. He was clean, courteous, and spoke to me so I could understand the dynamics of my machine. Made some suggestions with what I could do so that my Whirlpool could last longer, which was very helpful. Thank Pro-Appliance! Highly recommend!!!!!!

Approximate cost of services:
$300.00
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Company Response

What an amazing review Helen, thank you! Matthew knows how important it is to keep people informed on the maintenance of their appliances so they last for many years. Respect for our customers and their homes is very important. We appreciate your business and the recommendation.