Reviews

1/10

I have used AA Waters and Brookes for the last 2 seasons to open, close and maintain my home sprinkler system. I am very disappointed with the quality of their service. I have had to call them back on 2 occasions to complete the original work.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Mr. Matthews disputed that the work our technician did was actually done. We offered to send our technician out again but insisted that he be home to ensure that everything was done to his satisfaction. Mr. Matthews wanted us to send out our technician again without him being present. Our company policy is that if a customer has any concerns with the work that our technician does, then we will send them out again but only with the customer being present.

10/10

Clarke Basement Systems did an excellent job replacing my defunct sump pump. On time, on budget, the job was done quickly and I am now confident my basement water issues have been handled properly and with the best equipment possible. I would rate Clarke a 10.

Approximate cost of services:
$2,300.00
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