Reviews

5/10

We were referred to Homecore by our realtor, and we were really happy with the thorough inspection Rob gave us. He seemed to know his stuff and found some troubled areas of our prospective new home that we now know to take care of . He gave us a detailed binder full of information on home maintenance and the estimates for the repairs we would need in the future. However, when we called the office to ask a question regarding our attic a couple months post-inspection, we weren't treated very kindly and were almost laughed at by the receptionist. When we got the inspection, we were told we could follow up with the company by phone/e-mail and were not happy with the service we received after handing over the cheque. While we liked the original service we got, the rudeness of our follow-up phone call has steered our minds into not liking this company. We no longer recommend Homecore!

Approximate cost of services:
$500.00
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Company Response

Hello Jessica. I'm very surprised by your negative experience with your post-inspection inquiry. We take our customer service very seriously. Obviously the home inspection is paramount in our business but we've always felt that our follow-up service is just one more element that separates us from everyone else, as told by the hundreds of testimonials on our website - many of which refer specifically and appreciatively to our follow-up service. I regret and apologize that we failed to satisfactorily resolve your issue. Rob

10/10

My boyfriend and I purchased a home that needed some TLC a few months ago. In order to get our fire insurance, we needed to get our aluminum wiring brought up to code. Captain Electric was the first and only company we contacted, and we were more than happy to not search out other electricians. Brian was extremely patient and thorough in answering all of the questions I had regarding getting a complete aluminum wiring rejuvenation. Since we were under a major time crunch, Brian came out to our house with the flu to give us our quote, and again thoroughly explained everything needed to be done to our house. He was honest, and presented a reasonable price for the job. Our house is now up to code and we can rest assured that any fire hazard risks we once had have been taken care of. Thanks so much to Brian and his team at Captain Electric! We would recommend to anyone.

Approximate cost of services:
$5,000.00
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Company Response

Jessica, it was our pleasure to help you with your new home. We know that you had many upgrade projects being done to the home's infrastructure before you moved in, and it is good that you could see the value of addressing the aluminum wiring issues, and clearing up some other electrical problems. We hope you enjoy your new home, and look forward to seeing you again when you need us.

10/10

My boyfriend and I desperately needed a new roof on our newly purchased home. We got several quotes and decided to follow through with The Cutting Edge. The details on the quote showed that they were going to do our roof properly, and not try to cut corners and give us one that would only need to be re-done in a few years. The workers came bright and early on a Sunday and worked really hard to take off the old roof and re-do the new one. Robert took photos from his phone of all of the damage our old roof had suffered, including mold, etc. I thought it was nice to let people know exactly what they are paying to replace. The roof was done in a matter of about 5 hours, and it looks FANTASTIC. Would definitely recommend to anyone!

Approximate cost of services:
$4,200.00
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10/10

This is a great, honest company to work with. After buying our first home, my boyfriend and I were referred to Convertible Air to have our electric heating and cooling converted to forced air gas. Marnie was super helpful from the get-go, not to mention patient and informative with my millions of questions. She told us exactly what we needed, and quoted us out a fair price for the job. The technicians were also very friendly and went over all of the details with about everything from the layout of the ductwork to how to use the thermostat. I would definitely recommend Convertible Air. We really appreciate all that they did to make us happy customers. We LOVE our new heating/cooling system, FYI! Best choice we could've made as new home owners.

Approximate cost of services:
$14,000.00
1 of 1 people found this review helpful.
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