Reviews

10/10

We found Andy on Homestars after reading a lot of reviews and company profiles. These days it is so difficult to find someone, let alone someone to at the least call you back. We feel fortunate that we found Andy because this project has take a lot of energy to get going. With Andy it has been a breeze. Amazing communication, fair quote, quality materials, and he is very knowledgeable when it comes to finding the right materials or which method of repair is best for the situation. We also went with his roofer and were really happy they could seamlessly co-ordinate their work flow. Andys roofer also did things properly rather than cutting corners. Thank you for getting the job done properly Andy, its a weight off my shoulders we will definitely be using you again.

Approximate cost of services:
$20,000.00
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Company Response

Anne, thank you so much for this positive review.
I am so glad to have met you and look forward to working on future projects.

You were an absolute pleasure to work with.

Thank you for your business!!

All the best!!

Andy

10/10

I did my online research and came across Window Blinds Direct. The main things that stood out to me were that they were a family owned business, good communication and responsive if there were any issues, high quality products and smooth installation. During these COVID times I didn’t have the time or energy to get multiple quotes or have multiple people in my space. I went with my gut and contacted Michael at Window Blinds Direct. He was very responsive and provided a lot of information prior to Charles coming to measure. Installation went well and Charles was able to install in a particularly challenging location above a set of stairs. The whole process went so smoothly and I wouldn’t hesitate to recommend them. I will definitely be using them again in the future. Thank you!

Approximate cost of services:
$3,000.00
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Company Response

Dear Anne, thank you very much for your amazing review. We are delighted to hear you had a great experience. We thoroughly appreciate you recommending our services to your friends and family.

10/10

After getting a few quotes, we decided on Quality Age Build because of a trusted friend’s recommendation. I was impressed by the professionalism throughout the process. The quotation process was thorough and went through the waterproofing process in detail. The job was done in a timely matter and the job was fully completed without any loose ends. I will definitely be contacting them in the future for further services. Thank you Yuri!

Approximate cost of services:
$8,000.00
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Company Response

Thank you Anne for the business.

10/10

I have called Valentin for any plumbing issue for the past few years. He is always reliable and able to address our problem the day I call or the following day. He is very professional and always is very knowledgeable of what he is working on. As well, in these COVID times, he comes with his PPE and is respectful of the spaces he enters. We had a leaky outdoor faucet. Probably the original piping. I was expecting it to become a large job, but he was able to address the problem with a non invasive reasonably priced option. We will always continue to call Valentin. Thank you!

Approximate cost of services:
$260.00
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Company Response

Thank you Anne

10/10

We have used Renato multiple times for our HVAC needs. He is the first person I call because he has a very quick response time. Almost always he is able to address the problem on the same day that I call. Renato came and quickly was able to assess the issue and fix it. He also explains in detail what the options are and what he is going to do. He also gives helpful advice on caring for your HVAC to prevent the issue from happening again. Thank you Renato!

Approximate cost of services:
$700.00
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Company Response

Thank you again for nice review

10/10

The shut off on our shower faucet broke late at night. We had to turn off the main water supply. In the morning I telephoned Valentin hoping he could address the problem ASAP as I am at home with 2 children and its not ideal having no water. He immediately responded to my text and was at our house late morning. He also took the time to explain how to replace the shower cartridge on my own in case it ever happened again. I appreciated him taking the time to do that. Thank you Valentin. You are always our go to plumber!

Approximate cost of services:
$300.00
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Company Response

Thank you so much. Valentin

10/10

We have used Pete in the past. He promptly addressed and trouble shot our problem over email on the weekend and came to make the repair early Monday. The repair is located at our rental property so it was great that it was dealt with quickly and without any stress. Thank you Pete!

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Anne, thank you for taking the time to write a review for our company. It is very much appreciated. All the best!

10/10

Marcos has helped us with various plumbing projects, including 3 bathrooms, new plumbing for our laundry sink and hook up to the washing machine, and most recently a leaky outdoor faucet. He quickly will respond if called and tries to address the issue promptly. He can easily assess the problem and problem solve a solution. We have had no problems with any of the work we have had done. Thank you Marcos!

Approximate cost of services:
$200.00
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Company Response

Thank you Anne for the kind review. Always a pleasure to help a pleasant repeat customer!

10/10

We have used FC Locksmith a few times now. They have always been able to respond quickly and get the job done promptly. The technician is very knowledgeable about locks and helped explain which lock was best for our needs. The locks that have been installed are high quality and we have had no problems with any of them.

Approximate cost of services:
$200.00
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Company Response

Thank you Anne for your kind words, and kind feedback, we appreciate you for choosing FC Locksmith

10/10

Debora and her crew were very accommodating to my last minute need for a cleaner. They did a very thorough clean, including the inside of all appliances. I will definitely be calling them for any future cleaning needs. Thank you!

Approximate cost of services:
$200.00
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Company Response

Thank you

10/10

I have been trying to find a good electrician for a few years now. I have found some on Homestars which have good ratings but are terrible at communication and the work doesn't get done. Mark was great with communication and committing to getting the work done. He is very knowledgeable and will explain what options there are for a given job. We will definitely be using him for any future jobs we have. Thanks Mark

Approximate cost of services:
$1,500.00
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Company Response

Hello Anne,

It was with great pleasure that we were able to assist you with your electrical project - as always, we strive to make your project a success for you and our team. Please let us know if we can be of any assistance in the future.

Thanks, GPE

10/10

I'm so glad that we have found Neethan. He responded quickly to my initial call and committed to dates. I liked that he was on site with his crew to do the work and could explain what needed doing and why. Thank you Neethan, we will definitely be using you yearly for our eaves!

Approximate cost of services:
$1,000.00
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10/10

When we moved into our new house we were informed that there was asbestos on the ceiling pipes in the basement. I contacted a few companies from Home Stars, but went with Canada's Restoration Services because they were very detailed when explaining their processes to me and they had a competitive price. The work took about half a day. We were very pleased with the final product. All of the pipes were stripped clean of asbestos and the floors were left clean. Thank you, it's nice to know that is out of our house!

Approximate cost of services:
$1,000.00
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Company Response

Hi Anne, so glad that we were able to help you and that you were happy with the work we did.

10/10

From initial contact, Insta-insulation gave great customer service. They were good at explaining the different options and what the process would involve. When we had addition questions, they were easy to reach. While working, they were very respectful of our space and protected the floor surfaces. Thank you!

Approximate cost of services:
$900.00
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Company Response

Hello Anne! Thank you for recognizing that we all strive to take great pride in the process so that your experience with us is a positive one from start to finish. Of course insulation work is something that we do every day but we know that it's not always the customer's area of expertise and that they are relying on us to steer them right! It's so important to us to present you with your options, answer your questions, and give you all the information that we can so that you can make your decision with confidence! Thank you for your excellent review, Anne, and for putting your trust in our team. You've made a great decision to protect your home with proper insulation. Sincerely, Crystal - Customer Care

10/10

Sometimes when I have gotten people to do work on homestars that have great reviews, they are almost too busy with work to give good service. Renato had great communication and really focuses on each job. He is very knowledgable and explains as he works about what he is doing and why. He repaired a few things which were not done properly when our furnace was initially installed by someone else. He will be the person I will contact in the future.

Approximate cost of services:
$500.00
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Company Response

Thank you again nice serving you.Thanks Renato

10/10

The reason I initially went with Warren is that he contacted me by phone and not a string of emails. He is very personable and all communication is done directly. He is very easy to reach and keeps you up to date with how the project is coming along. As well, I found his rates to be great! It allowed us to purchase top of the line paint. We are really happy with the job that was done! Thanks Warren and Paul

Approximate cost of services:
$5,000.00
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10/10

Peter immediately called me after I emailed him through Homestars. He quickly diagnosed the problem and was able to obtain the parts needed to repair my stove. He was very flexible and able to work around my work schedule to come at a convenient time. He was prompt and was able to repair the stove quickly. Would definitely use Pambis again. Thank you!

Approximate cost of services:
$180.00
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10/10

I don't know what more to say other than we have found our plumber for life! Valentin responded to my homestars message by phone minutes after I contacted him. He was easy to book a time with and when he arrived, he was prompt. He is very knowledgable and quickly told me my options and what to expect with each. He isolated the problem and had it fixed in less than half an hour. He then had time to install the vent, which we had not previously discussed. He was very accommodating and efficient! Thank you Valentin!

Approximate cost of services:
$400.00
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10/10

We have used Glen before and are always pleased with the work he does. He always is able to not only diagnose a problem, but also find cost effective options to deal with it. He is very knowledgable on a variety of areas and is able to easily deal with any problem thrown at him. thanks Glen!

Approximate cost of services:
$450.00
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10/10

It was so easy dealing with Tip Top Trough. Pierce was easy to contact through phone or email, and quickly had someone out to do an estimate. The work was completed as scheduled, and best of all they stuck to their estimated quote. Eaves troughs look and work great! Thank you Pierce.

Approximate cost of services:
$1,200.00
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10/10

A&A Masonry did a great job with the tuck pointing of our house, but mainly I was so impressed with the brickwork they did over a basement window. It looks amazing, and they matched the brick so well that you can barley tell work was done. As well, they stuck to their quoted price. Thank you!

Approximate cost of services:
$3,300.00
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Company Response

Thanks Anne! I'll pass this on to Dwight, who did the work.
All the best, Andy

10/10

Glen was easy to contact and although busy, was easy to arrange a time for him to do the work. He showed up on time and did a great job. He also advised me what options I had or if certain things needed doing for some of the jobs. thanks Glen!

Approximate cost of services:
$150.00
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10/10

After having a hard time getting a handyman to follow through on their quote and actually start work, Charlie was a life saver. Immediately after giving us a quote he set up a schedule to begin work. (And he stuck to the schedule). Charlie was easy to reach and prompt to return our calls. All of the work done was meticulous, especially with the plumbing, and the job site was always left clean. Thanks Charlie! Looking forward to working with you again! Anne

Approximate cost of services:
$2,000.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.