Reviews

10/10

Kevin and his team were great From the initial quote, to reasonable quote, to completion of work, every step was great. I needed some small roof tune ups done, and he was as attentive as if I had a whole roof done! I really appreciate all the work!

Approximate cost of services:
$650.00
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Company Response

Hi Lisa,

Thank you so much for taking the time out of your busy day to write the wonderful review for us. We greatly appreciate the great homeowners like yourselves. We always try our best to get jobs done in a timely and organized manner and very glad to hear that you are satisfied with the results. Thanks again for choosing us for your roofing.
All the best!
Kevin & All Crews in Bros. Roofing

10/10

I've been using HomeTurf for 4 years now. When I first moved into my home, the yard was a mess with weeds and struggling grass. After a couple of years of trying to manage myself, I turned over the responsibility to HT. I overseed myself, but otherwise leave the maintenance to them. It is a great feeling to not have to worry about yard maintenance, and still have a great Lawn.

Approximate cost of services:
$250.00
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Company Response

Thank you very much for your lovely comments, Lisa! We love hearing that you can see a visible difference in your lawn. We appreciate your business and that you took the time to share your experience with the community!

10/10

Edward was excellent to work with. I had the team perform a hot water tank install. I am very impressed with their attention to detail and cleanliness. He gave me an accurate quote, inspected the jobsite, and asked all of the right questions and took all the relevant measurements. On the day, he showed up with his installer, and they were courteous and professional. The jobsite was kept tidy, and precautions were taken to be extra clean. Even though the install was slightly more challenging than they expected, they took time to pay attention to detail. The install was excellent, I was very happy with the service and the transaction was honest and excellent.

Approximate cost of services:
$800.00
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Company Response

Thank you, Lisa. Your feedback is very appreciated. It was a pleasure working with you as well. We wish you all the best. CEM team.

10/10

After dealing with a nightmare renter who poured cat litter and cooking oil down my drains I sought Mr Rooters help. I received a call within 12 hours and a technician was available the next day. Brian was helpful and honest. He thoroughly explained my options and let me know when I didn't need things. I appreciated his help and would highly recommend

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Lisa and thank you for posting this review for Mr Rooter and our technician Brian. We are pleased to have serviced your drain needs in a timely manner and we put forth our best effort to operate in a responsible manner, communicating honestly and with purpose. It is unfortunate that tenants do such things! We appreciate that you would recommend us to others and thank you for choosing Mr Rooter! Have a great day!

10/10

I have used Hometurf for a few years now, and have been very impressed with their service. When I first moved into my home, I inherited an extremely neglected, weed filled lawn. Hometurf's service has been one of the success factors in making my lawn great! Thanks!

Approximate cost of services:
$200.00
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Company Response

We are so pleased to know that you enjoyed the service you received from Hometurf! Hearing the positive impact we have on our clients makes us very happy! Thanks again.

10/10

GNI was extremely helpful for providing blown attic insulation for my home. They arranged for a quote which was professionally done and accurate as to final costs. Their office team worked with me to assess any energy rebates that I was eligible for. The insulation team was friendly and helpful, and easily answered any questions that I had. Thanks GNI!

Approximate cost of services:
$850.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind words, Lisa. We are so thrilled to hear that you had such a pleasant experience with our company! We hope that you start noticing a difference in your home very shortly. Thank you so much for choosing Great Northern Insulation!

8/10

I was looking to dispose of some construction materials with as little hassle as possible. There wasn't much to dispose, approximately 1 pickup truck load. I easily booked online, and expected the cost to be approximately $175 based on the pricing estimator available, as well as compared to other service pricing online. The two associates were very friendly on the phone, as well as while removing the junk. Unfortunatley, the quote that they provided was more than double what was quoted online. But I was just happy to see the junk gone so I agreed to it. It did appear to be more, but I expect part of that was how it was 'tossed into the truck'. I reported the price discrepancy, and an associate called, but didn't return my call (as i'd missed the first call). Update: I received a call from Got Junk and they made a major effort to resolve the issue. I appreciate their effort, and would consider using them again

Approximate cost of services:
$360.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Lisa,
My apology in taking so long to get back to you, we could not find you in our system and this has delayed things. Glad you enjoyed the ease of the service and the team that did the work for you. Sorry we did not connect on the phone but we'd love to hear from you. We want you and Homestars users to know customer service is a high priority for 1-800-GOT-JUNK?. Please call our Toronto office direct at 416-467-8717, ask for Lukas or Kelly. We'd love the chance to speak with you and make sure our pricing fits with the value our service provide.

Looking forward to your call,
Kelly.

10/10

I contacted Vresh with regards to relocation of some ductwork during a home renovation. He was very helpful and provided expertise and materials for an efficient job. He came to assess, and decided that the job was easy enough to complete right away. I appreciate his help, and recommend his work.

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

thank you very much Lisa for taking your time to write such a positive review.

7/10

This was the second time that I had used The Duct Cleaning Specialists. I was finishing renovations and wanted to ensure that the ducts were clean prior to using the furnace. The online booking service was very convenient and easy. The two specialists arrived on time and were extremely friendly. The setup was done quickly, and they explained each step. Unfortunately, a couple weeks after they left, I was down in the furnace room and found that they hadn't done a very good job re-taping/re-sealing the sheet metal to the ducts where they had accessed near the furnace. I retaped them, but this is a basic service that should be done proactively as it was resulting in quite a bit of heat loss at the furnace. Update: The company contacted me and offered to come out of their way to re-tape and resolve the issue. I appreciate the effort and would consider using them next time.

Approximate cost of services:
$330.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Lisa, Thanks for sharing about your experience with us. Glad for the most part everything went well and appreciate your continued business. Even though your job was done in September, if there was something we missed, or you weren't happy with, you should just give us a call. We try and ensure every job goes smooth, but that's not always the case, so if we aren't made aware of anything, we can't fix it. Something like this tho must have just been an oversight. As of NOV 25 I am trying to get in contact with the customer to rectify the issue and come back and seal the openings. I wanted to leave a response for people reading this review, so at least they can see we are on top of our customer service so when something goes wrong, we don't just leave it as is. Thanks again for your feedback, and hopefully we will be in touch soon to get this issue solved.
AS OF 2:30PM NOV26/16 I have spoken with the customer and everything has been resolved and hopefully the customer will edit with a response indicating the same.

3/10

I have had an ok experience with Dr Green. They did apply their services when expected. However, I did find that they called incessantly for overpriced additional services. My lawn is green but I definitely wouldn't say weed free. I think I'll do what I can on my own next year.

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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10/10

I have had amazing experience with the Benjamin Moore store at Queen St in downtown Brampton. I have visited other stores and now go out of my way to visit this store. It carries a beautiful paint and the service goes above and beyond. I highly recommend them.

Approximate cost of services:
$100.00
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10/10

I repeatedly return to The Tile Shoppe for all my tiling needs. They are fast, efficient and courteous with a high quality tile. I visit the mississauga location, and even my tile installer says that I have beautiful tile for a great price.

Approximate cost of services:
$200.00
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9/10

Although I had some difficulties Reaching the company at first;once I booked the appointment they were great to deal with. In the midst of a truck breakdown, communication was great, and they were very accommodating. Their service technicians were very professional and Matt explained the process fully. They were courteous and worked quickly with as little disruption to my family as possible. A joy to work with

Approximate cost of services:
$275.00
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Company Response

Hi Lisa, thanks for taking the time to write about your experiecne with us. I'm sorry that we were hard to reach, this is an extremely busy time for us, and sometimes getting back to a customer who may be busy as well, can take a couple hours or a day or two. Thank you for your patience and waiting for us to come in to do the job, as you could probably have contacted someone else, so that means a lot, Thank you. Glad you were happy with the work we performed. We look forward to being of service again in a couple years. All the best, and happy holidays. Paul

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Although I had issues booking through his website, I called Tom and he promptly returned my phone call for an inspection. Tom spent approximately 3 hours performing my home inspection including physical inspection and thermal imaging. He conducted himself in a professional manner and was open to my questions and concerns. Tom was very knowledgeable about the structural and common areas of concern. He used additional tools such as moisture detectors and thermal imaging to provide added confidence in his analysis. He provided reasonable advice with respect to having problems repaired.

Approximate cost of services:
$500.00
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Company Response

Thank you taking the time to write a fantastic review and for choosing Clearview Home & Property Inspections. We are thrilled that you found the inspection service helpful and for spreading the word about our good work. This is what helps us to be the best home inspection company in Toronto and surrounding areas.