- Approximate cost of services:
- $1,600.00
Thank you for taking the time to leave us a review! We're thrilled that you had such a great experience with our installers at our Nepean branch. We hope you notice an improvement in your home comfort and energy efficiency!
Thank you for taking the time to review our services, despite the fact that overall we did not meet your expectations. We'd like to investigate your issues further but are unable to do so without a customer name or contact information - if we are able to assist, please feel free to contact us at customerservice@gni.ca or 1-800-265-1914.
Thank you very much for your review! We're glad to hear that your installation team met or exceeded your expectations. Thanks again!
Entire first floor and attic space spray foamed
Lane, thank you very much for taking the time to leave us your review!
Jacques and Sharon, thank you for taking the time to leave us this great review! We're glad you had such a great experience with our installation team and will be sure to pass along your kind words to Tom & Jerrod.
Thank you very much for taking the time to leave us a review, Linda! We're glad you were impressed with the experience, and hope you find it improves your home's efficiency.
Very Professional, kind and nice Service
Thank you very much for the review! We'll be sure to pass along your kind words to our team.
Thank you very much for taking the time to leave us such an in-depth review. While we’re disappointed that our overall level of communication, scheduling, and initial installation were not up to our standards for most of your experience with us, we’re glad that our team was able to uphold our satisfaction guarantee to ensure that the job was done correctly in the end.
We’re especially appreciative of the time you’ve put into giving us such detailed feedback on your experiences as it allows us to review our processes for improvements. We think it’s clear that scheduling and overall communication are the two largest areas for improvement. We’ve also noted your suggestion for improved tools in the case of equipment malfunctions – while our teams have the necessary equipment to fix most issues in the field, spray foam equipment is complicated and sometimes cannot be easily fixed on the spot.
Your review and feedback have been provided to our production supervisors and branch manager, and they will be reviewing it with the scheduling and production teams. We will look to improve our services from this review, thank you!
For over 40 years, we have helped Ontario homeowners and builders build safer, more energy-efficient and sustainable communities. With a broad range of products and services, we are your insulation experts for existing home renovation upgrades and new residential home construction—satisfaction guaranteed. Proudly serving all of Southern Ontario, we are Ontario's largest insulation company and are Energy Star and Foam Masters™ certified. Get in touch for a Free In-Home Assessment—contact us today to learn more.