BarbaraM40

A truly exceptional experience from start to end. I came across House Sign Letters at the Home & Reno Show this past February. I booked their services on the spot. They are very knowledgeable in their trade and pleasant to deal with. The positive client experience continued when I dealt with their designer. I had chosen my own font, which they were able to work with. Never once did they make me feel that I was asking too many questions or requesting too many versions mock-ups. In fact in their own words to me, they said "..our goal is to know exactly what you want on your home and bring it to life", that is what they did. The installers were approachable, very friendly and nice to chat with. They ensure the stencil and placement were where I wanted it. The entire installation was virtually mess free and very quick. A special thank you to Rondon, Dan, Andy and the entire House Letter Signs team. I would highly recommend them. I am overjoyed with the final product displayed on my home. My house stands out from the crowd. - Barbara M.

During one of the coldest nights in the GTA, our Nest learning thermostat suffered the dreaded "low battery" and disconnected itself from the network, our wifi and app. Seeing that this was the first time this had happened since it was installed, we didnt know what to do. After trying to troubleshoot it on our own, then referring to YouTube videos, by lunch we resolved to calling Reliance to help. Their customer contact center was friendly and understanding. They arranged to have a service tech come by the same day. By the afternoon Vedesh from Reliance had arrived. He was very pleasant and professional. He knew exactly what needed to be done. He hooked up a common wire to the thermostat, so no more "low battery" warnings would occur. When the job was done, he cleaned his work area. You'd never known he was there. I'd recommend him and will ask for him in the future when my furnace filters need to be replaced.