Reviews

10/10

Ali from Direct Electric was very easy to deal with and to set up a date for the work. He showed up on time and was great about letting us know he was on his way, which was very reassuring. He wired in a bath fan in a tricky location, quickly replaced a ceiling light fixture, and moved and installed several switches for us. All the work was handled very professionally and with care, and explained thoroughly. Direct Electric did great work and was great to deal with.

Approximate cost of services:
$500.00
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Company Response

Hi,C Harvey,thanks for your review my company
Thanks again and have a nice holiday
Ali
Master Electrician

9/10

Spring Home replaced the AC unit on our older home this past summer, and we were well satisfied with our experience. Their initial consultant made an effort to find a high quality AC that also offered a good discount and fit the physical needs of our house and AC placement, and to make sure we understood how the warranty worked. We received quotes from a number of well regarded HVAC companies and Spring Home was clearly the best all around. The installers were friendly and competent, arriving right on schedule and keeping things clean inside the house, and when an unforeseeable miscalculation arose from the original estimate, they worked hard with the original consultant to find a solid fix for the problem without compromising the AC plan or cost, and everyone stayed friendly and focused throughout. The result was an AC that performed exactly as it should, and was even quieter than expected.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

With no warning, nasty water starting backing up in the basement toilet and bathtub when we took a shower upstairs. Up until now all our plumbing had been working great. We called WaterWorks that evening, they booked an appointment for the next morning no problem. The phone service was very professional. Michael called ahead the next morning, showed up early, diagnosed the problem immediately as blockage in the sewer pipe out to the street, and had it snaked out in no time. Then he put the camera down the pipe just to make sure everything was okay. All along the way he was friendly, professional, and very informative in explaining exactly what was going on. I have no trouble recommending WaterWorks for plumbing and drain work.

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Hi C Harvey in Toronto,
No one is ever happy to see nasty water back up and therefore we aim to service our customers as efficiently as possible. Thank you for your complimentary review and your recommendation. Happy customers are the foundation of our business!
From all of us @ Water Works Plumbing and Drains Inc.