Laura

We had our pantry and hall closet done by Brandon. He was amazing! So nice and professional. He ensued we were happy before leaving. We found a tiny chip in the wood and he came back and fixed it within 10 minutes with no dramas. Try to request him! Lifetime warranty on the units. I would recommend you putty and paint before they come so no fixes need to be made after.

Had Leuri close off an 'open-to-above' area with the addition of a floor. We also had some bulkheads and a window seat installed for running HVAC runs to the new room. Leuri & his time were extremely quick with their work and did an outstanding job. Always arrived when promised and completed the work on time and per agreed price. It's hard to find reliable trades people these days but between Rebuild the Plant (structural), our HVAC, plumber, Hardwood Installers/Drywallers - Leuri was by far the best. Very happy with his service and would recommend him to anyone doing any type of structural or carpentry work.

I bought a sectional leather sofa from here and the 5 year essential furniture protection fan. The leather is splitting already when we only had it for 2 years. The "furniture protection plan" doesn't cover this. We literally only use the sofa 1x a week and keep it clean and moisturize it with the special leather moisturizer. The lady at the store told me I need to do this weekly not every few months. I said that was ridiculous and she said I need to keep the dust off it and dust it every week. WHAT?! I've had a leather sofa before this for 30 years from Chesterfield shop and never had any issues. The foam in the seat is also really crap. I would never buy anything from here again and tell all my friends and family to avoid going here.

Ordered 4 leather kitchen chairs. They arrived 4 months after they were expected, but the manager gave us similar chairs to use in the meantime and delivered the new chairs himself due to the inconvenience. Chairs we received are great and have had them for 2 years now, no issues. I am very surprised at all the negative reviews....

Country Wide sales and decor center were pleasant experiences, but when it came to any fixes needing to be done to the house, forget it! They have gone though 5 people in the last 11 months to manage the handling of repair requests. None of who are competent or follow though. A bit of our roof over the driveway is not covered by the eavestrough, and before the winter we notified them this is going to be an issue. They said it was the design. All winter long I had to get the broom out and hit down the 3 foot icicles that hunt 20 feet up above the driveway. At the end of the winter, an icicle finally fell while I was backing out of the garage and dented my car. We told them about this and they said they could not anticipate ice. We live in Canada! What a joke! They say it was by design and will not do anything about it. I would NEVER buy a Country Wide home again or recommend it. They also fibbed about a fence put in incorrectly, saying that is how it was signed off by the town, but they couldn't give me the town contact because "they couldn't read the signature". I found the person within the town that deals with it and they sent me the papers showing that the fence was done incorrectly and now needs to be fixed after the grass and everything has been done.

We met with the people at Deluxe alarms when building a new house. Bav was very helpful and ensured we were able to find everything we wanted for our alarm system. The installation was very clean and they did not ruin our walls, unlike the one done in our old house by a different company. About 8 months after the system was put in, the alarm went off and the police dispatched. It was a false alarm so after talking to Deluxe alarms, they sent over Sergey (the nicest man ever) and adjusted the sensitivity of the motion detectors. They also dealt with the police dispatch charge so we would not have to pay. I would highly recommend them and would definitely use them again.

Tom's inspection was very thorough and point out spaces within our home that were done really well and other areas that could be improved to prevent heat loss. At the end of the inspection we received a 45 page report with many pictures with both the original picture and infrared version of the picture. We would definitely use him again and recommend him.

I bought a leather sofa and recliner. The first recliner was broken when we got it home and unpacked it. We had to return it and they gave us a new one. Within a few months (4) that was broken (cannot use the side handle to close or open it. The plastic protective cover was sewed into the leather making it impossible to take off (believe me we tried!). The sofa has warn rips at the top (how we got it) but didn't notice it til a week later and they will not fix it. After using the sofa for 6 months the seat cushion is completely flat and cannot be re-stuffed cause it's doesn't come off. We also bought a glass coffee table from them but it has issues and after waiting for 4 weeks for someone to come look at it, they saw that we were right and it was impossible to assemble. They took it back and gave us a new one but that one had scratch marks all over it so we did not take it from the warehouse. I would not recommend buying ANYTHING from them. Everything we have from them now is junk and we only had them for 6 months. I should add that we only use the furniture 3-4 times a week and do not have children or pets to add to the wear on the furniture. Never again will I buy from them!