I bought a sectional leather sofa from here and the 5 year essential furniture protection fan. The leather is splitting already when we only had it for 2 years. The "furniture protection plan" doesn't cover this. We literally only use the sofa 1x a week and keep it clean and moisturize it with the special leather moisturizer. The lady at the store told me I need to do this weekly not every few months. I said that was ridiculous and she said I need to keep the dust off it and dust it every week. WHAT?! I've had a leather sofa before this for 30 years from Chesterfield shop and never had any issues. The foam in the seat is also really crap. I would never buy anything from here again and tell all my friends and family to avoid going here.
- Approximate cost of services:
- $3,300.00