Reviews

10/10

Bought the maintenance package to make sure both our AC and furnace were operating properly. Cheryl the sales rep was very good at return calls, booking appt that suited me and Tiger did a great job on site. Nothing bad to say about their service. Only wish I started using them years ago.

Approximate cost of services:
$190.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Good Afternoon Vivian, Thank you so much for taking the time out to share your experience. It's always a pleasure speaking with you and I am glad you are happy. Always our pleasure and I look forward to hearing from you when it is time to complete maintenance again.

10/10

Salesman Jack from Spring Home was very knowledgeable and took the time to explain which type of a/c my home needed. We will probably need a new furnace in 5 years so he made sure the a/c we bought now would work well with the new furnace as well. I really appreciated how fast they were able to get it installed as well. The work crew worked well, relocated the new unit for us since the builder had the original unit right under the dryer vent and lint was a problem. I highly recommend Spring Home. I also plan on using them for our annual maintenance.

Approximate cost of services:
$3,000.00
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Company Response

Hi Viviane,
Sorry for taking this long to respond to your kind review. Thank for all the kind words and sharing your experience. If you have any questions at all or need any assistance in the future please do not hesitate to contact us at any time.

10/10

After personally checking our attic prior to replacing our shingles we noticed that the insulation installed by our builder in 2000 was only an R30. No wonder our 2nd floor felt like a complete different climate zone in the summer time. It was so HOT upstairs our AC was working overtime trying to cool the house. We had Brandon come give us an estimate and he did a very good job of explaining the benefits of adding more insulation and baffles to increase our R rating to an R60! We also had our roofing guy Tom Geo of Mega City Roofing add bigger vents to help draw out the heat from the attic. The 2 installers that came out did a great job and cleaned up before leaving. We're really noticed the difference in temperature on the 2nd floor on those few really hot days we've had since the job was done. Can't wait to see how much our hydro bills are reduced over the next year. I would highly recommend Insta-Insulation.

Approximate cost of services:
$2,000.00
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Company Response

Hello Viviane! I`m so grateful that you took the time to post your kind review that reminds folks that properly insulating your attic is just as beneficial to minimizing the costs to cool your home in the summer, as it is to keeping the heat in, in the winter! It`s fantastic to hear that you are already noticing a difference in the comfort of your home in such a short period of time and I expect you will enjoy that same level of comfort year-round now! Your investment in proper insulation and the new vents installed by Mega City Roofing will most certainly protect the investment you made in that new roof from Tom Geo! Those vents will ensure proper air flow in your attic, and coupled with your new R-60 insulation, you`ve mitigated the risk of your new shingles cracking, curling, and prematurely aging due to the roof surface overheating in warm weather.
Viviane, relax and enjoy this summer in cool comfort and please keep us posted on your energy savings! From all of us here at Insta-Insulation, we thank you for your business and for taking the time to share your experience with others! Sincerely, Crystal - Customer Care

10/10

I had scheduled a furnace tune up for Tuesday but on Friday I discovered our furnace wasn't working. So I called their office and asked if we could get someone out to fix the problem since it was the Friday before the long weekend and didn't want to be without heat for 4 days. Within a few hours Therwood was at my door. The motor on our furnace was dead. They replaced the motor, which they had to run out a get from their office, and were done all within an hour. I call that EXCELLENT service and well worth the cost. I would hire them again.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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10/10

Tom Geo and his crew installed GAF Timberline HD shingles with the Deck Armor blue sheeting that has a lifetime guarantee. I great piece of mind since I don't plan on having to replace our roof in another 14 years like the cheap builders shingles that were blowing off whenever the wind blew. Tom sold us on his excellent knowledge of the GAF brand and his demonstration of how the water literally beads off the Deck Armour sold us on paying extra for the best possible shingles and installation job. In case you think it isn't worth paying a bit more for a professional job all you have to do is look no further than our 15 year old sub-division. For the past 3 summers roofers have been a constant fixture on our streets. The builders cheap shingles, with no roof deck protection have been leaking and flying off at the slightness wind storm. My suggestion to you if pay the extra few thousands now and get the job done right the first time. If you plan on selling your home in the near future having a certified GAF installed roof will and value to your home and the workmanship is transferable to the new homeowners. Ask Tom about this for more details when you call him for an estimate. Finally a word on Tom's crew. Malcolm and his team did an amazing job. The job (a big roof see pictures) was all done in one day. The clean up was excellent I only found 1 nail after a walk around of the property. Not bad considering a few thousands of nails were removed and falling off the roof. I highly recommend you call Tom Geo for an estimate on your next roofing project. Once you meet him you'll be sold.

Approximate cost of services:
$10,500.00
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Company Response

Hello Vivianne and thank you so much for the review it was our pleasure in taking care of your roofing needs. As a certified installer for GAF North America's leading manufacture it gives homeowners a piece of mind knowing that there roof has a valid warranty for the next 50 years. It's a win win for customers by installing a GAF lifetime roof system. Thanks again for everything keep well and dry for many years to come, Tom Geo

10/10

Although our home is only 13 years old the windows and door our builder installed were terrible. This year we finally decided it was time to replace them. We picked CLERA after seeing all the positive reviews on HOME STAR. We're super glad we did because they did an amazing job. The 3 installers were fantastic! The double hung / tilt windows work perfectly. No more drafts and the front door AMAZING! We can't help looking at it. We also had the crew install cement sills to replace the brick sills that were slowly falling apart. We have more windows to replace and we'll be using CLERA again.

Approximate cost of services:
$10,000.00
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10/10

Paul did a thorough and professional inspection of our cottage prior to listing it with Remax. He was up on the roof, in the crawlspace and checked every electrical outlet etc... He only found a few minor issues for us to fix. He give us a full report, including pictures he took while performing the inspection. Paul is a very friendly and professional guy and I highly recommend him for your home inspection needs.

Approximate cost of services:
$400.00
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First Review

10/10

Hired Soorin Esavi to paint a 1200sq foot condo for resale. He painted every square inch of the place. Ceilings, walls, doors, closet etc... He spent 4 days on the job working long hours to get the job done asap so we could list the property for sale. He is a master painter! Not a drop of paint on the carpet or flooring, every line sharp etc... You can't find a better painter. He's in high demand so if you're thinking of using him for a job, make sure you plan way ahead. We had to wait 3 weeks before he could squeeze us in. It was worth the wait. The price might seem low at $2120 for such a big job but we cheaped out and used inexpensive paint since it was for a resale. If we had used Benjamin Moore paint we would have spent an additional $500 or more. I highly recommend Soorin for your next painting job.

Approximate cost of services:
$2,120.00
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First Review

10/10

Hired Kirk Scott to help with upgrading the plumbing on a 45 year old cottage and to rough-in new plumbing in the renovated bathroom. Kirk was always on time, worked fast and efficiently. He installed all new waterlines in the crawl space under the cottage, after we removed the copper pipes from the attic and also roughed-in a new shower, sink and toilet. Had no problems with the plumbing since then. No more frozen copper pipes. Yah! I highly recommend Kirk Scott from The Plumbing Works for any plumbing job you may have, big or small.

Approximate cost of services:
$1,300.00
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Company Response

Thankyou for the positive review viviane. Is there a customer review website? Lol pleasure doing business for your family. Thanks again.
Kirk

10/10

Hired Tony to inspect the eletrical system at our cottage on Pigeon Lake near Omemee for new home insurance. Tony was great. Was on time, quickly found the source to a problem we were having, fixed it in seconds and made suggestions on areas to improve without high pressure sales job. Did a thorough inspection of all outlets, electrical panels etc... and gave the cottage his seal of approval. I highly recommend Tony Timmerman for any electrical job you may have.

Approximate cost of services:
$175.00
1 of 1 people found this review helpful.
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10/10

100% professional A+ service from the initial estimate to moving day. Scott, Jeff, Neil were on time, fast, efficient and super careful not to damage furniture. Office staff contact Patrick H. answered all my questions quickly. I highly recommend them.

Approximate cost of services:
$1,750.00
6 of 6 people found this review helpful.
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Company Response

Thank you so much for your Feedback!

0/10

What a rip off. Job took 1 hour and parts were probably $20. If it weren't because of the rush we were in I would have kicked the guy out. How do these people sleep at night?

Approximate cost of services:
$496.00
2 of 2 people found this review helpful.
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