Hardwood floor refinished perfectly!
Roberto and his team did a great job giving the 25 year old hardwood floors in our home new life. They look brand-new! I am very happy with the price and appreciated their flexibility to work within our schedule on short notice. I would highly recommend them!
thank you!
We booked them to clean before a move-in. This service is overpriced. They bill hourly and are sneaky about adding more time to a job so they can charge as much as possible. The bill ended up being around 200 dollars more than we thought it would be when we first called, which is never a good sign. The job was OK, but not at the standard of 850 dollars (for a 1650 sqft townhouse). They offerred a 25 dollar discount, which is apparently standard for first-time bookings, anyway. They only brought this up when I mentioned my surprise about the price, so they also tried to avoid giving this standard discount to us. I don't trust them and wouldn't recommend them.
This company has very good customer service. After some initial grievances, they genuinely worked hard to ensure we walked away satisfied rather than leave us hanging. They are very reasonable and want to make sure they do a good job.
We work hard to get it right the first time and, if a situation occurs, we double down to resolve. Thank you for acknowledging our efforts. We look forward to serving you again!
