I guess our problems were a long time in the making. After having a 2nd storey added just over 8 years ago, we realized there were a lot of quality issues with the addition and renovation. Not being roofing experts, we didn't know that the flashing around the skylight, wasn't done properly, and we increasingly became aware that the roof ventilation was inadequate.
Then in late June we noticed a small leak coming through near the skylight. Water had apparently come through and entered the attic space and into our 2nd floor ceiling right next to the skylight. Lots of mould, and some minor water damage. But it would only get worse if we didn't do something.
So we called Elvis at All-Call Services. What a breath of fresh air! Elvis was very knowledgeable, knew exactly how to fix things, and would come out within a week, even though he was busy with a lot of other projects. He came to East York (not exactly in his neighbourhood), removed the skylight, fixed the ice and water damage around it, re-shingled a fair area around it, and replaced the skylight with a properly sealed flashing. Each step was documented with pictures, which we were shown. In addition, 3 additional roof vents were installed. We can already feel the difference, as less heat is staying trapped in the attic. The 2nd floor is a little bit cooler.
All in all, thorough work, a fair price, a high quality result... Thank you Elvis! -- David & Kristine