Reviews

10/10

I was extremely impressed by their work and service. When I initially called I spoke with Will and he was very helpful and knowledgeable. The on-site technician (MJ) was very knowledgeable, skilled, competent and proficient. He was very clear about explaining the process with me and provided before and after photos. He also gave me some good house keeping best practices in regards to the maintenance and efficiency for my furnace. Highly recommend Dial One Duct Cleaning.

Approximate cost of services:
$326.00
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Company Response

Hello

Thank you so much for you’re review. It’s been a pleasure having your business and trust. Should you ever have a quality concern or anything furnace related occur. Email,call or text anytime @4168964799. Again thank you and we hope to see you again in 3-5 years,welcome to the dial one family. Joe

0/10

Purchased a package that included 3 weed control and 3 fertilizer plus aeration. They offered unlimited free resprays for the weed control. A week after my initial weed application I called Home Turf and requested they come back and reapply the weed control. I was told I had to wait for 2 weeks before they could send someone out. I asked to speak to a supervisor and for them to expedite my request. They said they would send someone in a week. They never did. It has been 2 and a half months since I signed up and they have not applied additional weed or fertilizer application. Customer service is certainly not their strong set.

Approximate cost of services:
$350.00
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Company Response

Hi Calvert, free re-sprays are completed within 1 to 2 weeks depending on the weather. Unfortunately, we cannot apply weed control in the rain etc. Unfortunately, we cannot tell who you are to help you but please give our office a call to get the re-spray expedited. We will ensure that this is completed right away. Have a great day!