I bought an older home 8 years ago, with a 13 year old furnace, and following the last 2 years of unpredictable and inconsistent performance, I bit the bullet and made the decision to invest in a new heating/cooling system. My home - and I - are worth it.
I met with Joel who reviewed the best needs for my [home, warning him that I don't live in the swankiest part of Burlington, so I didn't want or need a "cadillac" level system. He provided good options and explained everything clearly, and I made the decision to invest in that meeting.
Within a week, the truck rolled in.
I was ready. The driveway was clear, the areas in the basement were cleared.
BILL (#1377) and WES (#1893) arrived early.
They were organized.
They were efficient.
They got it done.
I was told it would take until 5pm….the team was pulling out of the driveway by 2:30. BUT not before a thorough orientation of the system, the thermostat, the humidifier, filter system, AC, new piping…..everything. I got the behind the scenes tour I was expecting for the investment I had made.
And the cherry on top? It looks good!
That furnace shines like a beacon of light in my otherwise dilapidated and unrenovated basement. I immediately asked my 75 year old father who is visiting me from Thunder Bay to come downstairs and look at the newest addition to my home.
A retired Master Electrician, he IMMEDIATELY pointed out the electrical work was well done and "clean". Of course it was! BILL (#1377) and WES (#1893) are pros and I expected nothing less.
Thank you Reliance.
Thank you Joel.
Thank you Bill (#1377) and Wes (#1893) for a job well done.
Blessing,
heidi ram
- Approximate cost of services:
- $10,000.00
- Company Response
Thank you Heidi. We sincerely appreciate the opportunity to earn your trust and your business and are grateful for this glowing review. Thanks for choosing Reliance, I will be sure to share this wonderful feedback with Joel, Bill, Wes and the entire team. We greatly appreciate it.~ Rich