Select Surfaces Corp.

Countertops
Vaughan ON L6A 4P5
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88%(5 reviews)
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HomeStars
Countertops
Select Surfaces Corp.
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87%

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Reviews for Select Surfaces Corp.

Average customer rating:
9.7 10 (183 reviews)

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10/10

Kitchen counter tops

I was searching for an interesting stone for my kitchen counter top and found the perfect unique stone that would be the final design touch in the room. I walked into their showroom with the floor tile hopefully find something and found it within 2 minutes. Their installation team arrived on time, installed in a timely manner and were polite and professional in their work. I would recommend them highly if you are looking for interesting stone for your design project.

Approximate cost of services:
$3,000.00
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Company Response

Hi Michelle,
We appreciate your kind words - knowing that we carry what our clients are looking for makes it easier for everyone involved in the design process.
It was great working on your project and meeting your expectations.

Warm Regards,
Renato Hott
Vice President

Ralph Depalma from Aurora
Ralph Depalma from Aurora
2 reviews Orangeville, ON
10/10

Kitchen, Island, Laundry, and Servery

WOW! what a great piece of art.

we just moved to a new home in Mono and had our quartz counter tops designed and installed by Select Granite and we love it!

style was Krystal Bianco and looks amazing. We appreciate Renato's passion to perfection and quality. He provided a positive customer experience along with a personal touch and provided great insight in design.

Thank you Renato.

Approximate cost of services:
$13,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Ralph & Peggy,

First of all it was a pleasure meeting you. This was a great project and I re-call the numerous discussions we had regarding your layout. The finished product looked incredible!

Thank you so much for your trust in us.

Renato Hott
Vice President

Vera in Toronto
Vera in Toronto
2 reviews Smiths Falls, ON
10/10

New kitchen countertops and bathroom vanities

We are building a new home that is 3 hours from Toronto. Some friends recommmended us Select Granite Tops and we weren't disappointed! Renato was excellent !! He took the time to find out our family dynamic and needs to help us select the best stone for our family. He was very professional and timely in working with our contractor and meeting our deadlines. We absolutely love our kitchen and bathrooms!!! Thank you Renato! If you need anything this is your guy

Approximate cost of services:
$20,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thank you Vera.
The best part of our job is to know that clients are happy with the end
results. We make lots efforts to ensure that everything works out and if
doesn't then we act with urgency to take care of it.
Best Regards,
Frank Micalizzi
President

AK
AK
1 review Richmond Hill, ON
10/10

kitchen and bath reno

We did a whole house renovation this year and chose Bellini for the kitchen. They recommended Select Granite as a source of high end stone slabs and we met with Renato from Select a number of times before committing to them for the job. We were comfortable with Renato and his team right from the beginning. We had been to all of the major players on Jane Street spending lots of time looking at slabs and discussing the pros and cons of quartzite vs quartz vs marble. We needed a stone for kitchen countertop, backsplash, large island and several bathrooms. We chose Taj Mahal quartzite for the kitchen and master bathroom, and Crystallito for the powder room and bar top. The quality of the slabs at Select is the best of all the places we visited. Renato apparently scours the earth for the best possible slabs and they certainly have them in the showroom. The quality is evident in the consistency of the slabs, lack of flaws, and he has a fair number of rare quartzite slabs that I didn't see anywhere else.

The fabrication and installation occurred within a reasonable timeframe and we were kept in the loop at all times about scheduling etc.. The installers were polite, did a good job, and cleaned up after themselves. There were only a few minor issues and they were dealt with quickly and to our satisfaction.

The slabs were priced fairly and consistent with what other fabricators were charging. The service was outstanding and the team top notch. I highly recommend Renato and the team at Select for those looking for the best quality of stone and excellent customer service.

Approximate cost of services:
$20.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thank you.
Your feedback and kind words are very much appreciated.
Renato makes a lot of effort at securing some of the nicest natural stone
available anywhere.
Best Regards,
Frank Micalizzi
President

June F in Etobicoke
June F in Etobicoke
3 reviews Toronto, ON
10/10

Kitchen Counter top and Back-Splash

I was recommended Select Granite Tops through a friend.
We used Select Granite Tops most recently for redoing our Kitchen Counter-top and Back-Splash both on the Upper and Basement Levels.
We were guided by their friendly and professional staff in making our Selections for the Granite.
I was given the opportunity to View the Complete Slab and make my Selection.
We were also explained the pros and cons of various materials they carry.
Nick and Alexandra took time and gave us all the attention we needed.
Then came the installation which was professionally handled. The seam joints were well done.
On a second trip they re-measured the back-splash after the counter-top was installed to make sure that all fit well.
Overall, we had a great experience. Prices were competitive, we are happy with the results and would highly recommend Select Granite
to anyone needing countertops.

Approximate cost of services:
$7,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you June - its re-assuring that most of what we do results with happy customers.
Your feedback is much appreciated.
Regards,
Frank Micalizzi
President

Navinder  in
Navinder in
1 review Brampton, ON
0/10

Kitchen Renovations, Customer Service

********PATHETIC,PATHETIC,PATHETIC, PATHETIC, PATHETIC SERVICE AND NOTHING ELSE********

They have pathetic services. We met one of the owners Rob, he was very patient and good when sourcing the business, but when it actually came for installation you could see how
unprofessional these people are-
1. On the installation date their workers did not wore shoe covers and I have stains on my carpet
2. As per the contract they had to do the plumbing installation, there plumber never came and when we tried to contact ROB never responded to our calls, than we called his office and the staff said they were not aware plumbing needs to be done. 48 hrs of installation we have left messages for ROB and his staff no one responded to the calls
We finally hired a plumber and got the plumbing completed
3. 3 days later ROB messages and says he was in Florida, where as the granite installer said they have got bigger project.
The granite was not properly installed and rob said will come to my home on Tuesday October 18, but no one showed and never bothered to call back
4. Than there office calls for the balance payment and when I asked them to speak to ROB and disconnected the call. A minute later I receive call from ROB and started by using abusive language and again says to show up on a different date.
I think i would have to get the work done by hiring some one else.
****I would not recommend these people to any one****
Please do not choose to do business with these people

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Dear Navinder,

Our business is built on having satisfied clients, so when a client is not happy its upsetting because it negates all the hard work that goes into trying to ensure our client do have a great experience with Select Granite.
I am sorry that you had a bad experience with Select Granite.
I spoke to all involved. According to my people:
1. Installers carry 2nd pair of footwear for interior. They changed shoes at your home.
During the install and the follow up service you mentioned nothing about stained carpets.
2. You cancelled the plumber because you had some concern about the installed countertops.
3. At your request we came for a follow up service and it sounds like we did miss the Tue appointment - but came 2 days later. Nothing wrong was found by the installer. He did apply silicon a top mount sink for a vanity - normally performed by the plumber.
4. Our Ana called you for the balance payment and you got belligerent with her and following this I think that Rob was not in best form when he called you back.

As much as you are not happy with the staff at Select Granite, I understand that you are satisfied with the installed countertops.

We are going through some changes at this time. Our business is growing and we are trying to be better prepared for these changes with new staff and new equipment to futher improve the goods and services we supply.

Your comments are being taken seriously and as a result we have already made some changes in how the exchange with the client is handled to try and avoid this from happening again.

Regards,
Frank Micalizzi
President

Dina in Toronto
Dina in Toronto
2 reviews Toronto, ON
10/10

Kitchen countertops

My husband and I used Select Granite for the marble counter tops in our kitchen. Throughout the entire process, Renato and the team at Select were very helpful and attentive. Renato helped us select a beautiful Calacatta marble that suited our space and style. Having shopped around before visiting Select, we were extremely impressed by the quality of the available slabs. It is evident that the best quality and material is brought in to the warehouse, making it a true one-stop shopping experience! After selecting our slabs, Renato worked with our drawings to showcase the marble in our space, and work with our apron front farmhouse sink. The team at Select was very flexible and understanding despite our many delays, and ensured an efficient and seamless installation when the space was ready. I especially appreciated the home visit after installation to check that we were happy with the final product. Marco even gave me a lesson how to care for the product. I look forward to working with Select Granite again in the future and have already recommended them to several friends.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you Dina,
We really appreciate your feedback.
We have made a lot of efforts to make sure we have some of the best materials in the market and try hard to ensure a quality installations of the countertops.
Regards,

Frank Micalizzi
President

Arthur from Toronto
Arthur from Toronto
11 reviews Toronto, ON
10/10

Our kitchen counter tops & desk

We were steered to Select through our kitchen cabinet supplier (Bellini Kitchens). They said we'd be impressed , and we were.
The selection was amazing. They had materials in every price category, and the quality was top notch.
Renato is extremely passionate about his business. He took all the time in the world to explain different grades, finishes, durability, etc.
He knew that we wanted a premium product, and quoted us a very fair price.
The stone that we liked had a number of slabs in his stock, and Renato had the crane operator leaf through each one, like they were a deck of cards.
I certainly speculated that just the act of living these slabs could damage them, and I'm sure that most places will just assure you that it's not necessary to do so.
After we picked our stone, Renato looked at the counter top drawings, and selected the orientation and cutting paths to highlight the optimal features of our stone.
Then, we went upstairs for cappuccino, while he proudly showed us photos of how he travels to the quarries, and carefully selects his stock.
In addition to his passion for his work, he was keen to show us how his family accompanied him on these "missions"
The stone was a very important part of our kitchen. We wanted the best, and we got it.
I highly and sincerely recommend Select to anyone who wants a quality product from a company that takes great pride in what they offer.
I'm sure there are many granite suppliers in Toronto, but can't imagine a better experience than the one we had.

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Arthur,

Thank you very much for comments and for your business.
Yes, we are passionate about stone and our selection and Renato best exemplifies what Select stands for - customers and materials first.

Thanks again.

Frank Micalizzi
President

Private User
Private User
Private User reviews Vaughan, ON
10/10

Excellent selection, quality and best customer service

Select was excellent at meeting my needs for my renovation. The entire process was a breeze, from selecting my stone to install and beyond. Renato and his team worked tirelessly to make sure we were 100% satisfied. Love our finished product. Highly recommended.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your recommendation.
We try hard to please our clients and as you well know Renato
is tireless and always an internal advocate for our clients to make
sure the job is done well.
Best Regards,
Frank Micalizzi
President

Yekaterina Malashenko
Yekaterina Malashenko
1 review Toronto, ON
10/10

Great customer service and amazing countertops!

My husband and I went to Select Granite to replace our countertops in the kitchen and two washrooms. I was impressed with their customer service. We were not completely sure what we wanted and with help of their consultants we picked our amazing countertops the same day. The customer service was very competent and professional; it was definitely a very pleasant experience. It was also very helpful that we were able to take samples home for a few days. I am also very happy with their installation guys, very nice and friendly guys. My husband had to go to work that day and it was really helpful that the installation guys came as scheduled and did everything quickly and professionally. We got amazing countertops for a very reasonable price. We will definitely use them again when we grow out of this house!

Approximate cost of services:
$4,500.00
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Company Response

Thank you for your comments.
We truly appreciate your feedback.
Regards,
Frank Micalizzi
President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Select Surfaces Corp.

Select Surfaces Corp is a supplier and fabricator of marble, granite, quartz, quartzite, engineered stone and porcelain. With a large inventory of stone slabs, and advanced machinery and imaging technology, we meet the counter top needs of builders, renovators and homeowners throughout the GTA and surrounding communities. Select Surfaces Corp ...
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