M And M Movers

Moving & Storage
Toronto ON
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91%

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Reviews for M And M Movers

Average customer rating:
9 10 (194 reviews)

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Reg
Reg
1 review Burlington, ON
0/10

Moving company

Terrible experience! Movers arrived late. Finished at 1 am. No lights. 3 diesel trucks backing up disturbed neighbourhood. Furniture badly damaged, beds and couches not reassembled, boxes left in garage despite being marked for specific rooms, furniture still wrapped in plastic wrap with blankets, no knives to cut plastic. Items left behind. Communication with owner lacking then argumentative leading to accusations and threats. So called insurance is owner deciding if he wishes to pay for damage. Very misleading....choose anyone else!!!

Approximate cost of services:
$4,250.00
0 of 1 people found this review helpful.
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Company Response

The facts of this move is that it finished on time as per his written estimate despite customer not being properly prepared for the move, at this time the movers did a 30 minute inspection with the customer of the furniture no damages were found, the customer was abusive to the movers and myself before, during and after the move, the customer never payed his bill in full and NEVER submitted a complaint to the BBB as his review suggests. ( I have an A plus rating and no complaints) The customer for some reason abandoned the movers throughout the move and told them to lock up his old house when finished loading despite me telling him someone must be present, I sent an extra truck and mover to help with this move because of the customers actions. In the end the guys did a great job and did not take anything personally, they were polite and courteous despite the customer. Still waiting for final payment. Brent Owner

JHS&DS
JHS&DS
5 reviews Mississauga, ON
10/10

Excellent Service!

M & M Movers were amazing! From our initial contact with Brent, we were impressed. We got quotes from several companies, but Brent's was straightforward, thorough and without hidden costs. The crew on moving day, headed by Mo, were professional and courteous. It was a long, hot day, and the crew got the job done without one thing going astray or getting broken. Can't recommend this company enough!!

Approximate cost of services:
$2,700.00
1 of 1 people found this review helpful.
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Company Response

Thanks Duncan!, everything doesn't always go perfect , but rarely does anything major go wrong with good movers, I am glad you are part of the 97% of people who are happy with my service. See you next time you move. Brent

Private User
Private User
Private User reviews Kitchener, ON
10/10

Two moves,,,fantastic service

M&M completed two moves for me. One from my original address to storage and the next to my new home three months later. Brent set up my storage contract for me,,the mover arrived on time in the morning,handled my antique furniture without incidence,,,absolutely perfect,,,finished the move by mid afternoon. The second move from storage to my new home went off like clockwork. They arrived on time, were polite, handled everything as before. No marks,,no problems and again were completed by mid afternoon. Even my son-in-law commented on the excellent job they did. I would recommend M&M Moving to anyone,,and the price was right also.

Approximate cost of services:
$2,900.00
1 of 1 people found this review helpful.
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Company Response

Thanks Brian, storage moves require special attention because its 2 moves into a confined area, glad your move went well as it usually does. Brent

Kenton P from Oakville
Kenton P from Oakville
4 reviews Oakville, ON
10/10

Another great moving experience

This is the second time I have used M and M Moving. To be honest, Brent was my one and only call and I did not bother to get any other quotes due to our first positive experience with his company. Again, the crew arrived on the date and time as promised and the move went without a hitch. Some of our larger furniture presented some challenges in the tight staircases in our new home, but the crew worked around it diligently and without complaint. They were very respectful of us and our property and the job finished at the quoted price. I was able to conveniently pay the balance owing using Interact E-Transfer. Once again, Brent and crew provided exceptional service at a very fair price. I would not hesitate to recommend this company for any moving services in the GTA.

Approximate cost of services:
$1,100.00
1 of 1 people found this review helpful.
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Company Response

Thanks Kenton, see you in the future, Brent

RonMcNaughton in Angus
RonMcNaughton in Angus
1 review Angus, ON
10/10

Move to Angus

Brent came to my home in Agincourt and gave me an excellent price to move. He also include a piano at no excellent cost. His team of 3 men arrived on time and were very efficient and friendly wrapping all my furniture up. I couldn't have had a better moving experience.
I have used them on 2 occasion and would highly recommend them.
Thanks Brent to you and your crew for a job well done
Ron McNaughton

Approximate cost of services:
$1,700.00
1 of 1 people found this review helpful.
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Company Response

Thanks Ron, yes we moved you into storage and out of storage, I still remember you were surprised how much lower my price was compared to the large expensive companies. Thanks again Brent

Lynda in Toronto
Lynda in Toronto
1 review Toronto, ON
10/10

M & M Movers made our move a Positive Experience.

We chose M & M Movers mainly because of there great reviews.
The whole experience was amazing...they made our move a positive experience.
The movers were polite and very careful with all of our belongings, wrapping each piece so they would not be damage.
They moved quickly and efficiently. We moved 2 hours away, they arrived at our new locations, and carefully put everything exactly where
we wanted, and again were courteous.
Our price for the move was $300 less than our quote, which was a nice surprise.
We will not hesitate to use M & M Movers again, if the need arises.
A great experience.

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Company Response

Thanks Lynda!, I tell people the final price may be less if we do the move faster than the guaranteed quote, this is why its important to look at a movers hourly rate, Thanks for the review Lynda. Brent

Private User
Private User
Private User reviews Toronto, ON
10/10

Moving from Townhouse

We were very happy with the service we received from M and M Movers, it took a lot of the stress out of moving day! From the initial phone call to book the service, to the movers that were on site the day of, we were fully satisfied and definitely would recommend.

Approximate cost of services:
$850.00
1 of 1 people found this review helpful.
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Company Response

Thanks Jillian , it was a pleasure moving you and glad the move went as my estimate stated. Brent

Private User
Private User
Private User reviews Oakville, ON
10/10

Moving company

M and M Moving Systems was recommended to me by a friend and the company totally fulfilled my expectations. The move went very smoothly and the movers supplied blankets and plastic to protect furniture and were extremely helpful and efficient. Thanks Brent for providing great advice and service, and for accommodating my change of date.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Thanks Lois! I do appreciate you offering me to keep the deposit however I change dates with no penalty. see you next time Brent

Cathy in Mississauga
Cathy in Mississauga
1 review Toronto, ON
10/10

Fantastic movers and customer service

Brent helped me through a very difficult move last December. I had to move into a house that wasn't finished yet and couldn't move things into to correct spaces. His movers were so helpful (and creative) in getting my furniture and boxes into the house but not in the way of the final renovations.

We ran into an issue with billing - his movers forgot to take the deposit off my invoice. Brent called ME to note the error before I even realized it (it was a difficult move.....) and took care of the refund as quickly as possible.

I would recommend Brent for a move again any time.

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

Thanks Cathy, I audit all final billing, I noticed you overpaid by $325.00, sometimes tips are added to bills so its not obvious until I audit it. Thanks for the review, most people don't do reviews when happy , so much appreciated. Merry Christmas! Brent

fiddesj@hotmail.com in Burlington
F. J.
1 review Burlington, ON
9/10

Movers were great!

We were given a very fair and accurate quote from Brent. My husband messed up on the dates but thankfully I had emailed Brent and he caught it and called us! Fortunately he was able to accommodate the right date - phew! The movers showed up exactly at the time expected - with 2 trucks and 5 men. They were great! One of them found my lost ring in the couch :) They didn't stop all day - except for lunch of course! They were all so polite and friendly. They worked so hard for 11 hours! It was a chilly day too. We'd definitely recommend them to anyone. This crew especially! A few boxes that were marked differently ended up being left in the garage but I get it - it was a loooooonnnnngg day and hey - no biggie. They were genuinely thankful for the tip we gave them - even though they earned every penny of it - and more! Thanks M & M for making a very stressful time a little less painful!
Julia Fiddes & Peter Kraus

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Thanks Julia and Peter, I usually have extra trucks available, so when you ( Julia) said see you Thursday when the move was confirmed in writing for Wednesday it did create a minor problem, I was able to accommodate the next day with no penalty etc. Thanks for the great review! Brent

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about M And M Movers

We have 2 offices to serve the GTA ( Toronto and Mississauga, 416-440-4301 or 905-965-0212) We were ranked the top mover by the head office of Royal Lepage in 2003 and continue those same principles today! We have an A plus rating with the BBB and they contacted us to become ACCEDITED with them because of our great reputation.

CATEGORIES
Moving & Storage
WEBSITE
http://mandmmovingsystems.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
E-Transfer, Regular Cheque, Cash
LICENSES
Liability Insurance, Master Business License
MEMBERSHIPS
Accredited with BBB, A Plus Rating, No complaints in over 12 years
LIABILITY INSURANCE
Yes
DIPLOMAS
Ranked top mover by Head Office of Royal Lepage 2003-2004,over 20 movers. See web-site for Letter
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Liability Insurance provided
WRITTEN CONTRACT
Yes
WARRANTY TERMS
They Provide free replacement insurance and guaranteed maximum price!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.