M And M Movers

Moving & Storage
Toronto ON M5A 2T2
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92%

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Reviews for M And M Movers

Average customer rating:
9 10 (198 reviews)

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Walter
Walter
11 reviews Toronto, ON
10/10

Friendly movers, super careful and thorough

We moved my mother from a 3 bedroom home to a 2 bedroom townhouse and from the outset, Brent was very responsive and friendly. They have a very reasonable hourly rate and they only start the clock when they arrive at the one home and finish at the second. The moving team was a set of 3 very friendly men with a 26 foot truck. They were right on time and were very thorough with wrapping furniture and fragile items with drop cloths and stretch wrap. They also include free upgraded replacement value insurance at no charge. I highly recommend them and will be using their services again.

Approximate cost of services:
$2,232.00
1 of 1 people found this review helpful.
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Company Response

Thanks Walter,we actually do charge 1 hour travel time from yard to yard like most movers (some movers have this built into a very high hourly rate) Brent Owner

Private User
Private User
Private User reviews Milton, ON
0/10

Horrible experience

Horrible experience with the owner of the company. Movers handled expensive items roughly. Dropped speakers. Movers asked if they could drive their truck into my lawn to save them time and me money and I said no, they were extremely rude.

Approximate cost of services:
$2,100.00
0 of 1 people found this review helpful.
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Company Response

My customer satisfaction rate is 97%, we have several crew's and changes will be made if necessary, Ali's crew did this move,very polite, no damages or insurance claim, look at all the good reviews, this move actually happened August 14th, 2021, this is a private review for a move we did 7 months ago. Sharmin Gandhi sent me an email saying " Thanks for the smooth move yesterday" I have this email for anyone who wants to see it, what happened? Sharmin is from India and said he likes to bargain in his culture, wanted no hst if cash (he said he does this with several companies) he tried to make a cash deal with the movers to move some optional items that I gave him a price for( I understand he wanted to bargain but he had all the terms in writing before we did the move, I had already given him a great discounted rate and could not afford more discounts after the fact) the day after the move after thanking me for a smooth move he asked for the discounts etc or he will do a bad review,the crew was extremely polite and courteous,I said file a complaint with the BBB, do a review after that, I have A plus rating, I am accredited, threats are not the way to handle this,he never contacted the BBB, my record of no complaints with the BBB for over 12 years continues! Brent Owner

Clayton in Toronto
Clayton in Toronto
0 reviews Thorold, ON
10/10

Moving experience

My experience with M&M Movers was exceptional! One conversation with Brent and I immediately felt comfortable and at ease. The movers were on time, professional and friendly. Very reasonable as well!

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Clayton, it was Ali's crew who did your move, the same crew that did the move from the review above, I know we can't please everyone but 97% of the time is a good track record. Thanks again Brent

Private User
Private User
0 reviews Huntsville, ON
10/10

Outstanding From Start to Finish

The first thing to say here is that I have never had such a positive experience in moving, especially an intercity move.

My first conversation with Brent was very positive, and I immediately felt more at ease since I was talking to the owner of a family business. I instantly felt more confident that we were going to be taken care of properly.

Because our closing dates were two days apart, ours was a two-part move that involved moving out of our home in Toronto on one day and moving into our new home a couple of hours north two days later. As a result, we needed our moving company to be able to keep our belongings
on the truck for a couple of days. Check.

Brent himself was very knowledgeable about the legal process of home closings, and was able to help us figure out logistics, including when to schedule the move in.

Because of previous moves with companies who had all kinds of fine print and insurance shenanigans bent on paying only $.15 on the dollar for damaged goods, I challenged Brent about his insurance and was told that his policy pays out damaged property in full, with a deductible.

Brent also proved to be very responsive throughout - answering his phone, replying to emails, basically answering questions quickly and thoroughly.

The move out went extremely well; and the 3-man crew that Brent sent over was very polite, thorough and hardworking. They took apart furniture that needed to be dismantled quickly and made sure to attach all hardware as well so it was easy to find when the furniture needed to be reassembled. All in all, it was very smooth.

The move in was also smooth, and the crew worked diligently and quickly to put everything exactly where it was supposed to be, and reassembled all furniture as well. Both crews were professional, courteous and hardworking.

We completed the entire 3-day process with no major damage to anything, although we did have one small issue with a print that Brent took care of as he said he would.

All in all, the move with M&M Movers was outstanding start to finish, and I would recommend them to ANYONE looking to move, big or small.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Alan! My free replacement value insurance covers for a professional repair or replacement if 6 years or newer,my Operations manager trains the crews and works with them this is critical for quality control, he actually gets the credit for the excellent crews, I monitor all the feedback obviously. Thanks again and much appreciated, Brent Owner

Mr. I FAR I in Barrie
Mr. I FAR I in Barrie
1 review Barrie, ON
10/10

The noblest thing people can do is to do The Best they can.

The service was AMAZING from start to finish because Brent and his team at M and M MOVING are courteous, considerate and PROFESSIONAL.
I personally have been a mover in my younger years and know first hand just how tough a job it can be - So I also know how important it is to get the right PROFESSIONAL help.
Everyone and everything seems important to them, but best of of all they are a very cost-effective moving company. As such, we are grateful to have found M & Moving and we would most certainly confidently recommend them and/or hire them again.
So protect your money, your home, and your belongings on moving day with M & M Movers.

Approximate cost of services:
$2,150.00
1 of 1 people found this review helpful.
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Company Response

Thanks Paul! Most people don't take the time to do a review when happy, glad you are part of the 97 percent who are happy, see you for your next move in a few months. Brent Owner

Emerik in Toronto
Emerik in Toronto
0 reviews Brampton, ON
10/10

Move to retirement home

When I asked for a quote ( 2 part move ), I was pleasantly suprise on how low the quote was. After both moves, they stayed within their budget. The actual movers were polite and quite pleasant. There was no damage to my furniture or my walls. I will reference them to anybody in GTA that's moving to call Brent first. Thanks M and M.

Approximate cost of services:
$2,900.00
1 of 1 people found this review helpful.
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Company Response

Much Appreciated Emerik, based on your review I will charge you more for your next move! Actually my company is volume based,as long as we get busy we can keep our rates low and our company is constantly growing so the rates will remain low relative to other top movers. Thanks! Brent Owner

Luisa K
Luisa K
1 review Toronto, ON
10/10

Excellent team work!

I am so happy that approximately one month before my closing day I found an advertising letter from M&M moving company. The team of 4 guys was incredible professional, honest reliable and responsible. Guys demonstrated great care and were very polite. They were working even after hours just to finish the work and make me satisfied. You can really trust them with the stuff. I would highly recommend them! Thank you guys again!

Approximate cost of services:
$10.00
1 of 1 people found this review helpful.
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Company Response

Thanks Luisa! I am so happy as well that you found my company one month before moving , Thanks again Brent Owner

Private User
Private User
Private User reviews Mississauga, ON
10/10

Second time we've used M and M - they are terrific

We used M and M Moving for our home move in May and were completely impressed with the teams professionalism and care.
We called them again to help move some furniture from our dad's home to his retirement home this past weekend.
Anthony and Ali were extremely professional and took such care wrapping and moving what was needed.
They are friendly , courteous, and were saying hello to everyone in the retirement home they passed. All I can say is thank you to you both for making such a hard transition for our dad a bit easier.

Approximate cost of services:
$700.00
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Company Response

Thanks for using my company twice! Much appreciated, sorry not sure who this is. Brent Owner

Stephen
Stephen
0 reviews Erin, ON
10/10

Move Toronto to Ottawa

The guys were great, on-time all along the way. Everything was packed and moved with care and they even helped my tie a table top to my car roof racks before heading out to drive back to Toronto.

I am very satisfied and would recommend to anyone considering a move.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Thanks Stephen, it was a pleasure, glad the guys got creative with your car roof, see you next time, Brent Owner

Colin
Colin
6 reviews Burlington, ON
10/10

Great work from the teM

The M&M team led by Ace were superb throughout the day. They worked tirelessly in the extreme heat, were very polite, efficient and careful with all of our belongings. We honestly couldn't have asked for a better move and Brent was very helpful & communicative throughout the entire process. Would highly recommend them for your own move!!

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Company Response

Thanks Colin, reviews are so important for people to see, unfortunately people rarely take the time to do a review when happy, so this is much appreciated!! Brent Owner

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about M And M Movers

We have 2 offices to serve the GTA ( Toronto and Mississauga, 416-440-4301 or 905-965-0212) We were ranked the top mover by the head office of Royal Lepage in 2003 and continue those same principles today! We have an A plus rating with the BBB and they contacted us to become ACCEDITED with them because of our great reputation.

CATEGORIES
Moving & Storage
WEBSITE
http://mandmmovingsystems.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
E-Transfer, Regular Cheque, Cash
LICENSES
Liability Insurance, Master Business License
MEMBERSHIPS
Accredited with BBB, A Plus Rating, No complaints in over 12 years
LIABILITY INSURANCE
Yes
DIPLOMAS
Ranked top mover by Head Office of Royal Lepage 2003-2004,over 20 movers. See web-site for Letter
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Liability Insurance provided
WRITTEN CONTRACT
Yes
WARRANTY TERMS
They Provide free replacement insurance and guaranteed maximum price!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.