From the start, I was impressed with the quick response to my request for information. Jon communicated clearly and promptly, and was quick to send the quote, which was very fair. The installaler was very professional and a pleasure to have in my home. He arrived on time as scheduled and did a fantastic job in good time. The first day after the instal was a sunny day and I could really feel the improvement. I got the ULVDS-70 SunTek film for my south facing condo with unobstructed 12-ft windows. I highly recommend this company to anyone!