Purchase of new bed and mattress
- Approximate cost of services:
- $1,500.00
Purchase of new bed and mattress
bad and illegal service from lucy eglington sq location
This customer did in fact order some products from us, and these items were dfelivered to him. On all of his visits, he was accompanied by his partner, who ordered a custom product with this gentlemens consent. His partner made a small deposit for this item, after which we ordered this item from our supplier. Our supplier shipped this item to us and prior to delivery, we were informed by his partner that he had changed his mind and wanted to cancel this paticular item. We explain to both parties, that our policy for custom orders is that there would be a restocking charge of 25%, and this policy is clearly noted on the front of every invoice and work order that we give directly to every customer at the time of ordering. This restocking charge has never been paid by either party and as a result we have received this review by this individual. I personally feel that either this review be taken off your site, or in the alternative, our response should be duly noted along with his complaint.
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Best Mattresses, Great Service
Very knowledgeable people. Great Service. So much to choose from.
Orthopedic Plush mattress - Queen size