CanadAppliance

Appliance Repair
Toronto ON M5X 2A2
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76%

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Reviews for CanadAppliance

Average customer rating:
8.8 10 (26 reviews)

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Private User
Private User
Private User reviews East York, ON
10/10

Canadappliance easy to do business with

Alex showed up promptly for appointment , which was easy to get, even on a holiday weekend. Terms were fair and he was honest with his assessment. I will use this Canadappliance again.

Approximate cost of services:
$100.00
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Company Response

Dear Customer,

Thank you for taking the time to share your positive experience with CanadAppliance. We greatly appreciate your feedback and are thrilled to hear about your satisfaction with our services.

We are committed to providing prompt and reliable appliance repair solutions, and it is fantastic to know that you were pleased with the service our technician has provided. We understand the importance of efficient service, especially during busy times like holiday weekends, and we are pleased to have been able to assist you promptly.

Your trust in CanadAppliance is invaluable to us, and we look forward to serving you again in the future. Whether you need assistance with appliance maintenance, repairs, or have any questions, please do not hesitate to reach out. We are dedicated to delivering top-notch service consistently.

Thank you for choosing CanadAppliance for your appliance needs. We appreciate your business and the opportunity to serve you.

Best regards,

Henry
CanadAppliance Team

Martin
Martin
3 reviews York, ON
10/10

Refrigerator repair

The bottom freezer on our refrigerator was leaking water. I called CanadAppliance and they sent a technician within 2 hours. He was pleasant, efficient and quickly determined the problem to be a frozen drain line. The freezer compartment was dismantled, the ice removed, everything reinstalled and now working as it should. Thanks for the prompt and efficient repair. Martin

Approximate cost of services:
$219.00
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Company Response

Dear Martin,

Thank you for taking the time to share your experience with CanadAppliance. We are pleased to hear that our technician promptly addressed the issue with your refrigerator's leaking bottom freezer. It's great to know that the problem was efficiently diagnosed and resolved, restoring your appliance to proper working condition.

Your satisfaction is important to us, and your positive feedback motivates us to maintain the highest standards in our services. Should you ever require assistance with your appliances in the future, please feel free to reach out. We are here to provide prompt and reliable solutions.

Thank you for choosing CanadAppliance for your repair needs.

Best regards,

Henry
CanadAppliance Team

DT
DT
4 reviews Old Toronto, ON
10/10

My oven is working again

My 20 year old oven wasn't working properly for the past few weeks. I was worried that I would have to get a new oven, but it was a quick repair. What a relief!

Approximate cost of services:
$400.00
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Company Response

Dear Diana,

We sincerely appreciate your feedback and are delighted to hear about your positive experience with CanadAppliance. Your kind words serve as a strong motivator for us to continue enhancing our services. If you ever require our services in the future, please do not hesitate to contact us.

Best regards,

Henry
CanadAppliance Team

Andrew
Andrew
6 reviews Toronto, ON
10/10

Fast and Efficient Service

The CanadAppliance team was fast and efficient! Repairs to dishwasher completed with diligence and expertise. Prompt communication thoughout.

Approximate cost of services:
$200.00
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Company Response

Dear Andrew,

Thank you very much for sharing some details about your experience with CanadAppliance! We are delighted to hear that our dedicated technician was able to successfully resolve the issue with your dishwasher. Your satisfaction is of utmost importance to us, and it is truly wonderful to know that you were very satisfied with the quality of our services. Your recommendation serves as a strong motivator for us to continue delivering efficient and reliable appliance repair services.

Should you ever require our assistance again in the future, please do not hesitate to reach out. We are always here and ready to assist you with any appliance-related needs.

Thank you for choosing CanadAppliance!

Warm regards,

Henry
CanadAppliance Team

Emily
Emily
1 review Toronto, ON
10/10

Great team

CanadAppliance was a pleasure to work with. They were able to accommodate my needs and schedule in a timely manner with excellent communication and politeness at all times.

Approximate cost of services:
$500.00
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Company Response

Dear Emily,

We sincerely appreciate your feedback and are delighted to hear about your positive experience with CanadAppliance. Providing excellent service is our utmost priority, and your kind words are a testament to our commitment to customer satisfaction. If you ever require our services in the future, please do not hesitate to contact us.

Best regards,
Henry
CanadAppliance Team

Rob
Rob
4 reviews Toronto, ON
10/10

Very happy with our oven now

Burner in our oven - top, small oven of a very old Maytag Gemeni blew out. It is now fixed and working fine.

Approximate cost of services:
$286.00
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Company Response

Dear Rob,

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that our team was able to successfully repair your oven to your satisfaction.

Your kind words are a great source of motivation for our team to continue delivering top-notch service. If you ever find yourself in need of appliance repair assistance again in the future, please do not hesitate to get in touch. We are here to help with all your appliance needs.

Thank you for choosing CanadAppliance!

Warm regards,
Henry
CanadAppliance Team

Sarah in Toronto
Sarah in Toronto
0 reviews Toronto, ON
10/10

Great and affordable Service

We had a technician come in for a quote within not even 24hrs after reaching out. Since the quote was more than reasonable, we went ahead and booked the repair of our dishwasher and oven. As soon as the replacement parts arrived at CanadAppliance, their friendly staff reached out to schedule the repair. The repair was carried out to our full satisfaction by their nice technician Alex. Very reliable and trustworthy company with fuss-free service. Would definitely hire them again!

Approximate cost of services:
$300.00
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Company Response

Dear Sarah,

Thank you very much for sharing some details about your experience with CanadAppliance! We are delighted to hear that our dedicated technician was able to successfully resolve the issues with your oven and dishwasher. Your satisfaction is of utmost importance to us, and it is truly wonderful to know that you were very satisfied with the quality of our services. Your recommendation serves as a strong motivator for us to continue delivering efficient and reliable appliance repair services.

Should you ever require our assistance again in the future, please do not hesitate to reach out. We are always here and ready to assist you with any appliance-related needs.

Thank you for choosing CanadAppliance!

Warm regards,

Henry
CanadAppliance Team

Jeremy
Jeremy
2 reviews Toronto, ON
2/10

Money Out the Window Due to Misdiagnosis

I have an old dryer that stopped running and was faced with the important decision of whether to replace it or repair it. As you probably know "they don't make them like they use to" so I expected CanadAppliance to recommend that a repair was the best way to go, especially as they make their money repairing appliances. Here's how things went:

1. First service call indicated that the motor needed replacing and it was recommended that this was the best course of action. There was no suggestion that anything else was wrong with the dryer.
While an original part could not be sourced, a compatible motor was found and installed (with a 90 day warranty) and the dryer was back up and running so payment was made.

2. The next time the dryer was used it started to make a sound periodically and a second service call was carried out. During this time the service person "with nearly 20 years of expertise in the field" established that a worn out door seal was making the noise and this was fixed...BUT there was also a problem with the timer and this needed to be replaced for the dryer to run efficiently.

3. The dryer was used for 2 more loads and then stopped running.

4. A third service call was brief with the service person indicating that the motor needed to be replaced AGAIN.

5. Having connected with the manufacturer about a timer replacement, an email from CanadAppliance indicated that it would take 10-12 weeks to obtain the part needed. I indicated that I could not go that long without a functioning dryer and would have to buy a new one and what were CanadAppliance going to do to compensate me for the fact that I had paid for a new motor but was now back at square one.

6. CanadAppliance offered to give me 50% off the installation of my new dryer. I said this had no value since the company I bought the new dryer from offered free installation (dryer installations are easy if you have the vent and power outlets already in place) so what else could they offer me in the way of compensation.

7. CanadAppliance management responded by taking no responsibility for misdiagnosing the initial service call or offering to at least partially refund me for the new motor that failed. Instead they hid behind the fact that the dryer was old and had a "finite lifespan" and offered a 50% discount on future repairs.

For a company that claims it is "committed to resolving your issues promptly and to your fullest satisfaction" that was not the response I was looking for from CanadAppliance management. Why would I use them again and obtain a 50% discount on a future service call? Why would I use them again when they misdiagnosed the problem on the initial service call, that, if done correctly would have led me to replacing the dryer with a new one, not repair the old one? The only thing that would have saved them and led to me using them again would have been to take some responsibility and at least partially refund me for the motor.

Approximate cost of services:
$540.00
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Company Response

Dear Jeremy,

We appreciate your feedback and the opportunity to address your concerns regarding your recent experience with CanadAppliance. It is important to provide a comprehensive response to ensure we address all aspects of your experience.

We understand that your dryer presented various challenges. Our dedicated technician, with extensive experience, assessed the initial issue with your dryer, which had ceased rotating. Given the age of the appliance (15-20 years), finding the correct replacement motor was a struggle, but we managed to locate a suitable part.

After obtaining the necessary part, we promptly returned to replace the old motor, successfully restoring your dryer to working condition. However, after a few days have passed, the dryer stopped functioning once again. Our technician returned to diagnose the issue and discovered that due to the appliance's age, other problems had emerged. Notably, the timer, which is an older-version motherboard, was damaged and needed replacement to ensure the dryer's proper operation.

Unfortunately, the timer was out of stock everywhere, presenting a significant challenge in providing a timely solution. We respect your decision to purchase a new dryer instead, considering the extended 10-12 week lead time for the part. We also understand your request for a refund for the previously replaced motor. However, it is essential to clarify that the motor had been used, making it impossible for us to return it to the supplier and obtain a refund.

In response to your dissatisfaction, we took the initiative to engage our customer service team and proposed a refund of the labor cost to address your concerns and ensure your satisfaction. Unfortunately, we would not be able to offer you a refund for the part, as it has already been installed, and it is impossible to return a previously installed part to the supplier. Regrettably, it seemed that you were not inclined towards this resolution. Despite our efforts to reach an amicable solution, including additional attempts to contact you, we were unable to find a mutually satisfactory resolution.

We genuinely understand your frustration, and it is important for us to emphasize that we are committed to providing the best service and assistance to our customers. However, it is also crucial to recognize the inherent challenges that come with aging appliances, as further issues can arise unexpectedly.

We appreciate your feedback, as it allows us to continually improve our services. Please feel free to reach out to us if you have any additional concerns or if you wish to revisit the compensation discussion. We are dedicated to ensuring your satisfaction to the best of our abilities.

Thank you for choosing CanadAppliance.

Warm regards,

Henry
CanadAppliance Team

Phyllis in Brampton
Phyllis in Brampton
0 reviews Toronto, ON
10/10

Washing machine repair

The technician was very knowledgeable. He arrived on time and explained to me what was happening. He went through a cycle with me and explained what was happening. I would recommend him, he was kind , knowledgeable and was very eager to please me .
Very satisfied.

Approximate cost of services:
$189.00
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Company Response

Dear Phyllis,

Thank you very much for sharing some details about your experience with CanadAppliance! We are delighted to hear that our dedicated technician was able to successfully resolve the issue with your washing machine. Your satisfaction is of utmost importance to us, and it is truly wonderful to know that you were very satisfied with the quality of our services. Your recommendation serves as a strong motivator for us to continue delivering efficient and reliable appliance repair services.

Should you ever require our assistance again in the future, please do not hesitate to reach out. We are always here and ready to assist you with any appliance-related needs.

Thank you for choosing CanadAppliance!

Warm regards,

Henry
CanadAppliance Team

Robert
Robert
1 review Toronto, ON
10/10

Fridge repair

They did a fantastic job diagnosing and fixing my fridge. Ashley, in the office, was extremely professional. She called me right away and arranged for Alex to come and look at my fridge the next day. Alex found it was the freezer fan that was gone. He did not have one with him but was able to go get one and return with it in a hour. He had it working in 45 minutes! He put the fridge back In the tight space it came out of. Cleaned the floor. Wore booties over his shoes. Fridge works like new!

Approximate cost of services:
$400.00
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Company Response

Dear Robert,

We greatly appreciate your valuable feedback! We are delighted to hear that our dedicated technician was able to successfully resolve the issue with your fridge. Your satisfaction is of utmost importance to us, and it is truly wonderful to hear that you were pleased with the quality of our services. Your recommendation serves as a strong motivator for us to continue delivering efficient and reliable appliance repair services. Should you ever require our assistance again in the future, please do not hesitate to reach out. We are always here and ready to assist you with any appliance-related needs.

Thank you for choosing CanadAppliance!

Warm regards,

Henry CanadAppliance Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CanadAppliance

Looking for same-day, reliable, and affordable appliance repair service that gives $30 OFF on first time repair? CanadAppliance redefines appliance repair and installation services. We are not just a faceless corporation - we are your neighbours! Fixing and installing over 70+ brands of commercial and residential appliance brands in a way you have never seen before. We bring all types of appliance models back to working order THE SAME DAY you give us a call at 437 673 2243 or email us at info@canadappliance.com . From the most intricate microwave fixes to the most extensive refrigerator overhauls, we've got you covered. Our technicians specialize in a wide range of appliances, including refrigerators, washing machines, dryers, ovens, stoves, microwaves, and dishwashers. Give us a call or text us at 437 673 2243 to schedule a visit at the most suitable time for you! Choose CanadAppliance for fast, professional, and reliable appliance repair solutions that keep your home running smoothly and get $30 off on first time repair with us! Get peace of mind with CanadAppliance!

CATEGORIES
Appliance Repair, Appliance Retailers, and Vacuum Sales & Service
SERVICES
At CanadAppliance, we specialize in a wide range of appliance repair and installation services in Toronto, Ontario. Our dedicated team of experts is here to ensure your household runs smoothly. From Washer and Dryer repair and installation to Dishwasher, Fridge, Freezer, Refrigerator, Stove, Range, Cooktop, Wall oven, Oven, Furnace, Water Heater, and Air Conditioning services, we've got you covered. We also excel in Range Hood and Microwave OTR repair and installation, ensuring your kitchen remains fully functional. Additionally, we offer reliable Ventilation routing services. Please note that we do not provide gas-related appliance services, but for all your non-gas appliance needs, trust CanadAppliance to deliver top-notch solutions. Contact us today for professional, dependable appliance services you can rely on.
BRANDS
At CanadAppliance, our expertise in appliance repair extends to a wide spectrum of Residential and Commercial appliance brands. We take pride in servicing an extensive array of leading brands, ensuring that your appliances receive the highest level of professional care. Whether it's Admiral, AEG, Amana, Beaumark, Blomberg, Bosch, Dacor, Electrolux, Fisher & Paykel, Frigidaire, Gaggenau, GE, Inglis, Insignia, Jenn-Air, Kenmore, Kitchenaid, LG, Magic Chef, Maytag, Meile, Moffat, Roper, Samsung, Sub Zero, Thermador, Viking, Westinghouse, Whirlpool, Wolf, Hotpoint, Miele, Tappan, Danby, Haier, Ariston, White Westinghouse, Porter Charles, Fulgar, Milano, Ikea, Asko, or Daewoo, you can trust CanadAppliance for exceptional service and reliable solutions. We are committed to ensuring that your appliances operate flawlessly, regardless of the brand. Choose CanadAppliance for unmatched expertise and reliability in appliance repair and maintenance.
SPECIALITIES
At CanadAppliance, our expertise extends to a wide range of specialties in both Residential and Commercial appliance services. We excel in Appliance Repair, Installation, and Maintenance, ensuring that your appliances are not only fixed promptly but also installed correctly and maintained for optimal performance. Trust CanadAppliance for comprehensive solutions tailored to your specific needs, whether it's a residential or commercial setting.
WEBSITE
https://www.canadappliance.com
YEAR ESTABLISHED
2022
NUMBER OF EMPLOYEES
15
WARRANTY TERMS
180 days
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