Robert

They did a fantastic job diagnosing and fixing my fridge. Ashley, in the office, was extremely professional. She called me right away and arranged for Alex to come and look at my fridge the next day. Alex found it was the freezer fan that was gone. He did not have one with him but was able to go get one and return with it in a hour. He had it working in 45 minutes! He put the fridge back In the tight space it came out of. Cleaned the floor. Wore booties over his shoes. Fridge works like new!

My fridge stopped working and all the stuff in my freezer went bad. I went into instant stress and panic mode. My brother set me up with your company and within hours I had a call from Steel appliance. They were extremely professional. The next day Alex was out to look at my fridge. He found it was the fan motor in the freezer that had gone. He didn't have the part but assured me he would find it. A hour later he was back with the part and had it installed in 45 minutes. He moved the fridge back into the tight space it had been in and wiped the floor. This company was extremely professional to deal with. They followed up the next day to make sure I was satisfied!