LegitFix

I chose LegitFix because of their long track record of positive reviews and the initial phone conversation, which was professional and established a level of trust. Jeff was great. Not only did he fix the issue, but that he accommodated me on the same day, after what most would consider the end of a workday, speaks volumes to his dedication. Jeff was a good communicator; we were in touch all day before he got to my place and he explained everything he was doing while fixing my dryer, from diagnosis to resolution. In the end, he replaced a part which he brought with him (he was prepared) and the issue is now gone. Time will tell if it will stay gone, but if it does, it will be well worth the money - which was reasonable, considering it would have been a pain to replace the dryer never mind finding something that is of the same size and that would stack on top of my washer. My dryer is 10 years old, and Whirlpool just doesn't make them in that form factor any more. Of note, Jeff has a 90 day guarantee, which is reassuring. Thanks, Jeff. I hope I don't have to call you for this issue again, but I will be thinking of LegitFix should I have issues with other appliances in the future.