ACE Home Comfort & Heating

Heating & Air Conditioning
Bradford West Gwillimbury ON L3Z 2B3
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HomeStars
Heating & Air Conditioning
ACE Home Comfort & Heating
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91%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for ACE Home Comfort & Heating

Average customer rating:
10 10 (10 reviews)

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Private User
Private User
Private User reviews Thornbury, ON
10/10

Quick and Helpful Advice

Our furnace decided it wanted to start up sometimes and not at other times. David responded really quickly when I put the request out for the quote and offered me some great trouble shooting advice which saved us hundreds of dollars on a service call and repairs. Problem seems to be solved for now, fingers crossed. Will definitely call him again if the furnace needs servicing.

Approximate cost of services:
$0.00
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Company Response

Thank you much, stay in touch.

Dave.

Chris
Chris
1 review Pefferlaw, ON
10/10

Great conversation

My furnace/AC packaged unit has died on friday and had a great conversation today with them regarding possible options for new systems. Currently working on applying for the government grant / loan to check eligibility.

Approximate cost of services:
$0.00
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Company Response

Thank you Chris.

You are planning to install a new system for your house, which is not a small decision. Incentives are the way to go. Most importantly, you want to understand how this potential new system for you will operate, and be at comfort with it.

Even if you are not a paying customer, you are a customer, none the less. Being well informed of your decisions still matters to ACE.

Stay cozy,
Dave.

Ian
Ian
1 review East Gwillimbury, ON
10/10

Fixed my house humidifier

David was fast to respond to my call for quote on Homestars.com. Communication with him was easy and painless through sms text and calls. He came in at the agreed time and quickly diagnosed the issue was incorrect wiring of the unit. He replaced the condensation pipe (the old one was blocked-up with calling from the hard water). He then spent extra time rewiring my smart thermostat to make sure the whole system worked. Then he did some other checks to make sure everything was good to go. All in all awesome service and we're enjoying the immediate benefits of a whole house humidifier now.

Approximate cost of services:
$200.00
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Company Response

Ian, I'm glad your family is satisfied with the noticeable change in house atmosphere. You have a customer profile now, including your furnace on record, to help myself expedite anything that may come up in the future, regarding your equipment. You guys were great. It was my pleasure. Thank you for the kind review.

Peter
Peter
1 review Markham, ON
10/10

Tankless Water Heater / Air Handler Maintenance

Dave was able to provide quick and excellent service to my tankless water heater and air handler.

He took the time to explain the issue to me, and went through the steps that he took to analyze and diagnose the issue that I had.

Would recommend Dave for his excellent service and patience.

Approximate cost of services:
$350.00
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Company Response

Peter. I'm super happy that It was within my knowledge to properly diagnose your dual system and work with what the pervious homeowner installed to have your system operate properly, and what should have been considered during its original installation.

You now have a customer profile.

Thank you and stay cozy.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Humidifier Installation

I contacted ACE to install a new steam humidifier on our HVAC system. Dave was fantastic to work with - knowledgeable, passionate about his work, and great attention to detail.
Quick to respond to any questions and was very accommodating to our schedule. Great value for money. Highly recommend.

Approximate cost of services:
$500.00
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Company Response

Thank you and stay cozy.

Private User
Private User
Private User reviews Barrie, ON
10/10

Install humidifier and tankless water heater

It was a great experience working with David. He made sure that he took the time to explain everything and answer all the questions we had. Include the warranty and made sure we understood how to safely use and turn off the units.

We found he was very honest and reliable and we look forward to working with him in the future.

Approximate cost of services:
$4,800.00
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Company Response

Thank you much and stay cozy!

Francesco
Francesco
0 reviews , ON
10/10

Amazing service

Dave was friendly and professional with a fair price and excellent service. I highly recommend!

Approximate cost of services:
$230.00
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Company Response

My pleasure.

Bin
Bin
1 review Markham, ON
10/10

Sauna unit replacement

It was not a regular work of sauna unit replacement. The old one should
be moved out from a small recess in the wall. To move it out, David even made a cutout in the closet ajacent to the recess. The sauna unit is over 30 years old. Many unexpected conditions came out during the work, like leaking valve, soldered nuts and tight space for operation. But David can always come up with good ideas to deal with it.
Now I can enjoy sauna with my families. Nice work.

Approximate cost of services:
$1,000.00
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Company Response

Very nice and polite family. Bin is very understandable and naturally curious with work involved in tasks. Easy to work with and considerate. I look forward to working with this customer in the future.

Susan in Toronto
Susan in Toronto
1 review Toronto, ON
10/10

New Furnace

My furnace broke during the storm. Dave from Ace, returned my call, came in the storm, his team came with the replacement furnace and put in immediately.

He did charge me for an emergency service call and within 8 hours I had a new furnace which he so led with my eco thermostat and the house is heating better than ever.

Approximate cost of services:
$320,000.00
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Company Response

Thank you Susan for the kind review.

Private User
Private User
0 reviews Brampton, ON

First Review

10/10

Tankless Water Heater

From start to finish it was great experience. We had a hard time with previous experience. He was well organized, flexible with our schedule and ensured we were satisfied.

He also extend are warranty at a minimal cost. Making sure to explain what our options were and answer any questions we had.

Approximate cost of services:
$3,700.00
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Company Response

Thank you Sosa. Your family made it very comfortable and welcoming. Shoving food into my face. I'm glad you are satisfied. Also, thank you for the food. I am great full you are satisfied.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ACE Home Comfort & Heating

Hi, and thank you for stumbling on this profile. We hope this figuration can help you find what you are looking for. And queue scenery of words… ACE HOME COMFORT AND HEATING ACE holds over four years plus, working in the natural gas industry, installing gas fired appliances, and all ...
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