I would strongly recommend not using this company for any designs or permit applications. In early March 2023 Priyan attended our rental property to discuss the required construction and take measurements for drawings. The initial drawings were missing three windows and the door to the garage. This should have been my first sign to run but, I did not.
Ashley Design Inc. advertises services for obtaining permits on behalf of their clients, this was the main reason we used this company. When drawings were submitted to the city they excluded the critical scope of work that we were performing and documents were missing resulting in several delays and a lot of back-and-forth.
As a result of the inaccuracies in the information provided to the city, when the permit was issued and the work commenced an inspector stopped the work and highlighted that the work was still not included in the submission. I had to step in to contact the city to understand the errors with what was submitted and they were significant,
1. Incorrect SOW was listed on the drawings and the permit request
2. Request was missing primary SOW being performed
3. Drawings did not accurately reflect what was being performed
4. Permit request was wrong type
I managed all the next steps to get the issue rectified with the city and the permit issued. Essentially, I ended up doing the work that I hired Ashely Design to do. When I asked for a refund I was ignored.
The project delays resulted in nearly $10,000 in loses.
Priyan does not understand what is being requested, is not good at communicating, does not understand the process for permit submissions, and does not do proper drawings. RUN!
