James Ball Plumbing and Heating Inc

Water Filtration & Purification
Tavistock ON N0B 2R0
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HomeStars
Water Filtration & Purification
James Ball Plumbing and Heating Inc
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85%

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Reviews by rating (past 12 months)

Reviews for James Ball Plumbing and Heating Inc

Average customer rating:
9 10 (12 reviews)

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J in Guelph
J in Guelph
0 reviews Guelph, ON
0/10

Hot water tank replacement

BEWARE !! "James Ball Plumbing & Heating" was contracted to replace hot water tank by the renting company. During the installation at my property, he seemed preoccupied and was rushing the replacement process, possibly due to over confidence or rushing for next job. Unfortunately, the tank's transportation caused damage to the front entrance floor nosing and steps of a 2016-built house. Additionally, the stairs' carpet got stained, usually preventable with the use of mats during installations.

"James Ball Plumbing & Heating" acknowledged the issues and agreed to fix them independently of parent company. However, upon closer inspection, the damaged entrance nosing requires professional attention. Its current state poses a safety risk, as someone could injure their foot if not careful. Despite the agreement, "James Ball Plumbing and Heating" is unresponsive and not returning any messages.

Approximate cost of services:
$999.00
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Company Response

Hello

We are no longer using Homestars (cancelled Jan 1) so this issue was a miscommunication on our behalf. We will get our carpenter there asap to fix the nosing.
Feel free to contact me directly dennis@jbph.ca
Sorry for any inconvenience.

Milanton9900
Milanton9900
2 reviews Cambridge, ON
10/10

Kitchen and bathroom renovations

James Ball Plumbing I could not be happier with the service provided. Griffin has been to the house numerous times - such a clean and professional individual. If anyone is looking for a good reliable plumber - these guys are it!! They take the time to show you what they did - offer advice and explain everything so an average home owner understands what has been done. 5 stars in an understatement in how satisfied I am with the experience.

Approximate cost of services:
$6,000.00
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Company Response

Thank you thank you thank you! It's great to hear from our customers that they were happy with our service. We hope to help you again in the future.

sergei.filippov.85
sergei.filippov.85
0 reviews Kitchener, ON
10/10

Plumbing rough in for residential building addition.

The crew did a fantastic job on complicated plumbing rough-in for my building addition. Working in tight areas with existing plumbing and water supply they were to complete the job and pass all required inspections without any deficiencies.

Approximate cost of services:
$9,000.00
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Company Response

Thanks very much for the kind words. No doubt we work hard to make sure the job gets done properly and on time.

多倫多生活小常識 in Mississauga
多倫多生活小常識 in Mississauga
1 review Waterloo, ON
8/10

Replace main valve

James responded to my request quickly. He coordinate the street shut off with management office. He sent his staff to come over to replace the main valve. He had skillfully replaced it with very little water leak. He got the job done. However, when I asked him to do me a favor to cap an end piece for a 1/2 pipe, he cut it and then he said James said to charge an extra $30, it was excessive IMHO. If I had been told, I would not proceed as this is something I can easily replace myself. All in all, I got what I need done.

Approximate cost of services:
$180.00
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Company Response

We apologize for any lack of communication. We will certainly be more careful to let you know about the entire scope of the job.

waynefreund41
waynefreund41
0 reviews Waterloo, ON
10/10

Natural Gas line installed

VERY EFFICIENT AND TIMELY INSTALLATION IN A DIFFICULT LOCATION. EVERYTHING IS WORKING WELL, GOOD JOB

Approximate cost of services:
$200,000.00
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Company Response

We are happy that it went well. Thanks very much for the business! Www.jamesballplumbingandjeating.ca

Lucio in Toronto
Lucio in Toronto
2 reviews Waterloo, ON
10/10

Plumbing leak in basement

James was very courteous and helpful. He attended to issue, fixed it right away and provided a fair price.
Thank you James for your help.

Approximate cost of services:
$195.00
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Company Response

Thanks very much for your review Lucio! It was our pleasure to help you. James Ball Plumbing and Heating Inc.

ARAN M from Kitchener
ARAN M from Kitchener
1 review Kitchener, ON
10/10

Bathroom Renovation

James and his team did a fantastic job as part of our bathroom renovation. They are extremely professional, responsive, and deliver quality workmanship. We will call on James and his team for all our future needs.

Approximate cost of services:
$1,000.00
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Company Response

Thank you Aran! It was a pleasure working for you. We couldn't be happier with the outcome of your bathroom renovation! The team at James Ball Plumbing and Heating Inc. 226-529-0023

JKitchener
JKitchener
1 review Kitchener, ON
10/10

Friendly, professional, and trustworthy

I am quite pleased with the service I received from James Ball. I needed them to come in to a finish a faucet replacement that I wasn't able to complete on my own. They responded quickly to my initial email inquiry and I was pleasantly surprised they were able to fit me in so soon. The guys who came the next day were friendly and professional. Upon their arrival, I immediately felt they knew what they were doing and that I could trust them to do what needed to be done without my watching over them. They got the job done in about an hour, they cleaned up, and took waste materials with them. I couldn't be any more satisfied with the job.

Approximate cost of services:
$200.00
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Company Response

We very much appreciate the opportunity to help and thanks for the kind words. The team at James Ball Plumbing and Heating Inc. 226-529-0023

Private User
Private User
Private User reviews Kitchener, ON
10/10

Amazing Service

James and his team have been amazing to work with, they are extremely responsive and very fairly priced. We have worked with James many times and will continue to if we have any plumbing or heating issues in the future! I have recommended James to many people and everyone has had nothing but good things to say!

Approximate cost of services:
$500.00
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Company Response

Thanks very much for your kind words! We appreciate your business

Swailron2018
Swailron2018
0 reviews Kitchener, ON
10/10

Project

James is a great contractor, on time, thorough, tidy and very professional - we were extremely happy with his work.

Approximate cost of services:
$750.00
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Company Response

Very happy to help! We appreciate the work and positive review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about James Ball Plumbing and Heating Inc

Reliable Professionals Whether you need a simple faucet installation or complete sewer line replacement, we offer a wide range of residential and commercial plumbing services to meet your needs. We continually strive to exceed expectations by ensuring that each client receives the very best service. Individualized Plumbing Options We strive ...
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