Altagracia left me High and Dry after paying them in full for Snow Services
Whatever you do do not hire this company for snow removal. First, Justin wanted me to pay all the money up front for seasonal snow removal. I thought that was odd and told him so. He agreed to take 1/2 payment starting and two months later the rest. I guess that should have been my first clue about this company and Justin. Snow removal went OK (and I mean just OK, they were far from spectacular) for those two months (almost no snow anyways during that time). After I paid the second installment their workmanship got much worse and finally almost non-existent after the large snow a few days ago. I would call and text all the time as they were late or did not complete the jobs properly. At first Justin would respond then later no response...I ended up calling another company and paying them to do the work. Contractors like this make Home Stars look bad. I have had many good results from Home Stars. I just saw another poor review from another unsatisfied snow customer of Altagracia a few days ago and now it is gone, not sure why because their review was alot like mine and I thought it could not be removed. People need to be warned about this company! I was planning on getting them to do many renos this year. I will not hire them at all now. BEWARE!
- Approximate cost of services:
- $1,600.00